2013 Mercedes-Benz E350 Recalls, Complaints & Specs
6 safety recalls list the 2013 Mercedes-Benz E350, and owners have filed 162 complaints with NHTSA. Check your own VIN below.
6 safety recalls for the 2013 Mercedes-Benz E350
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Air bags: frontal
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Remedy: Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
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Communication
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit:…
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The…
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Inflator module (air bags)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever…
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when…
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Air bags: frontal
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250…
Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
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Software (electrical system) and air bags: sensor/control module-inactive
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550…
Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
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Hood (structure)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic…
Remedy: MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's…
162 owner complaints filed with NHTSA
Owners of the 2013 Mercedes-Benz E350 have filed 162 complaints with NHTSA; 15 describe a crash and 4 describe a fire. Reports cite 13 injuries and 0 deaths. The average mileage at failure in those reports is 54,220 miles. Complaints peaked in 2019 with 28 filed that year.
Most-reported components
What owners are reporting
“I experienced rapid, severe tire wear due to a severely corroded rear subframe. Because the structural damage posed an immediate safety hazard, I had the subframe replaced at an independent shop using”
Owner complaint to NHTSA, October 6, 2026 · Unknown or other
“Last April, during our routine oil change our mechanic pointed out that our Cam sensors were wicking oil into the harness and making its way to the ECM. This is the first we had ever heard of this iss”
Owner complaint to NHTSA, April 8, 2026 · Engine
Compare Mercedes-Benz E350 model years
Recall and complaint counts for every Mercedes-Benz E350 model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2003 Mercedes-Benz E350 | 0 | 7 |
| 2004 Mercedes-Benz E350 | 0 | 10 |
| 2005 Mercedes-Benz E350 | 0 | 15 |
| 2006 Mercedes-Benz E350 | 4 | 399 |
| 2007 Mercedes-Benz E350 | 5 | 349 |
| 2008 Mercedes-Benz E350 | 4 | 173 |
| 2009 Mercedes-Benz E350 | 4 | 64 |
| 2010 Mercedes-Benz E350 | 4 | 184 |
| 2011 Mercedes-Benz E350 | 5 | 223 |
| 2012 Mercedes-Benz E350 | 7 | 217 |
| 2013 Mercedes-Benz E350 | 6 | 162 |
| 2014 Mercedes-Benz E350 | 8 | 278 |
| 2015 Mercedes-Benz E350 | 6 | 31 |
| 2016 Mercedes-Benz E350 | 5 | 51 |
| 2017 Mercedes-Benz E350 | 0 | 7 |
Checking a specific 2013 Mercedes-Benz E350
How do I know if my 2013 Mercedes-Benz E350 has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 6 campaigns currently list the 2013 Mercedes-Benz E350; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Mercedes-Benz dealer with your VIN and the NHTSA campaign number (for example 15V088000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Mercedes-Benz models
- C3003,469 complaints
- E3201,164 complaints
- ML350952 complaints
- GLK350904 complaints
- ML320742 complaints
- C250726 complaints
- C230657 complaints
- C 300495 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.