2013 Mercedes-Benz CLS550 Recalls, Complaints & Specs
3 safety recalls list the 2013 Mercedes-Benz CLS550, and owners have filed 4 complaints with NHTSA. Check your own VIN below.
3 safety recalls for the 2013 Mercedes-Benz CLS550
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Communication
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit:…
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The…
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Exterior lighting
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 CLS 400 and CLS 400 4matic, 2012-2015 CLS 550 and CLS 550 4matic, 2012-2013 CLS 63, 2014 CLS 63, and 2014-2015 CLS 63P. The affected vehicles have LED tail lights that may not light on the sides, reducing the rear side visibility of the vehicle. As such, these vehicles…
Remedy: MBUSA will notify owners, and dealers will update the lighting controller software, free of charge. The recall began April 6, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this…
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Hood (structure)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic…
Remedy: MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's…
4 owner complaints filed with NHTSA
Owners of the 2013 Mercedes-Benz CLS550 have filed 4 complaints with NHTSA. The average mileage at failure in those reports is 67,500 miles. Complaints peaked in 2017 with 1 filed that year.
Most-reported components
What owners are reporting
“I brought the car to my Mercedes dealer for a State required safety and emissions inspection. It passed but they said the rear brake line were rusted and needed replacement at a cost of $2546.00. This”
Owner complaint to NHTSA, November 16, 2023 · Service brakes
“Car looses communication with the Electronic Ignition System (keyless system) and while rolling to a stop light, slams the car into park while still rolling. It also will throw itself into park while”
Owner complaint to NHTSA, April 11, 2022 · Electrical system
Compare Mercedes-Benz CLS550 model years
Recall and complaint counts for every Mercedes-Benz CLS550 model year in NHTSA's database.
Checking a specific 2013 Mercedes-Benz CLS550
How do I know if my 2013 Mercedes-Benz CLS550 has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 3 campaigns currently list the 2013 Mercedes-Benz CLS550; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Mercedes-Benz dealer with your VIN and the NHTSA campaign number (for example 15V088000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Mercedes-Benz models
- C3003,469 complaints
- E3502,170 complaints
- E3201,164 complaints
- ML350952 complaints
- GLK350904 complaints
- ML320742 complaints
- C250726 complaints
- C230657 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.