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2014 Mercedes-Benz CLA250 Recalls, Complaints & Specs

6 safety recalls list the 2014 Mercedes-Benz CLA250, and owners have filed 179 complaints with NHTSA. Check your own VIN below.

6
safety recalls
179
owner complaints to NHTSA
5 / 3
complaints citing a crash / fire

6 safety recalls for the 2014 Mercedes-Benz CLA250

Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.

  1. Roof and pillars (structure)

    NHTSA 23V854000 Reported 2,976 vehicles potentially affected Mercedes-Benz USA, LLC

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair,…

    Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may…

  2. Roof and pillars (structure)

    NHTSA 21V197000 Reported 15,096 vehicles potentially affected Mercedes-Benz USA, LLC

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018…

    Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification…

  3. Communication

    NHTSA 19V787000 Reported 24,226 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit:…

    Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The…

  4. Air bags: frontal

    NHTSA 17V627000 Reported 495,290 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250…

    Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

  5. Hoses, lines/piping, and fittings (service brakes)

    NHTSA 16V901000 Reported 10 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014 CLA250 vehicles manufactured December 14, 2012, to April 24, 2013 equipped with gasoline engines. The affected vehicles have a fitting that connects the vacuum line to the brake booster which may break causing increased forced to be needed to apply the brakes.

    Remedy: MBUSA will notify owners, and dealers will replace the connector end fitting at the brake booster, free of charge. The recall began July 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

  6. Occupant classification (air bags) and 3 other components

    NHTSA 15V426000 Reported 43 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014 CLA 250C vehicles manufactured September 10, 2014, to September 11, 2014, 2014 CLA 250C 4Matic vehicles manufactured September 13, 2014, to September 25, 2014, and 2014 CLA 45 AMG 4Matic vehicles manufactured September 10, 2014, to September 25, 2014. The affected…

    Remedy: MBUSA will notify owners, and dealers will inspect the position and orientation of the fuses, and if necessary, replace the fuse box, free of charge. The recall began on August 18, 2015. Owners may contact MBUSA…

179 owner complaints filed with NHTSA

Owners of the 2014 Mercedes-Benz CLA250 have filed 179 complaints with NHTSA; 5 describe a crash and 3 describe a fire. Reports cite 6 injuries and 0 deaths. The average mileage at failure in those reports is 27,372 miles. Complaints peaked in 2015 with 44 filed that year.

Most-reported components

What owners are reporting

“1. Left front wheel assembly lug bolts. All five lug bolts sheared off completely while driving, resulting in a wheel separation and structural failure. Yes, four of the five physical sheared lug bolt”

Owner complaint to NHTSA, September 21, 2026 · Wheels

“. Left front wheel assembly lug bolts. All five lug bolts sheared off completely while driving, resulting in a wheel separation and structural failure. Yes, four of the five physical sheared lug bolts”

Owner complaint to NHTSA, September 21, 2026 · Wheels

Compare Mercedes-Benz CLA250 model years

Recall and complaint counts for every Mercedes-Benz CLA250 model year in NHTSA's database.

Model yearRecallsComplaints
2012 Mercedes-Benz CLA25007
2013 Mercedes-Benz CLA25009
2014 Mercedes-Benz CLA2506179
2015 Mercedes-Benz CLA250761
2016 Mercedes-Benz CLA250866
2017 Mercedes-Benz CLA2501027

Checking a specific 2014 Mercedes-Benz CLA250

How do I know if my 2014 Mercedes-Benz CLA250 has an open recall?

Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 6 campaigns currently list the 2014 Mercedes-Benz CLA250; your car may already have been repaired under some of them.

Is the recall repair free?

Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Mercedes-Benz dealer with your VIN and the NHTSA campaign number (for example 15V426000).

What is the difference between a recall and a complaint?

A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.

Other Mercedes-Benz models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.