Mercedes-Benz C350 Recalls & Complaints by Model Year

NHTSA lists 18 safety recalls and 358 owner complaints across 11 model years of the Mercedes-Benz C350 (2006–2017). The most-complained-about year is 2008.

Pick your Mercedes-Benz C350 model year

• 2006
• 2007
• 2008
• 2009
• 2010
• 2011
• 2012
• 2013
• 2014
• 2015
• 2017

What Mercedes-Benz C350 owners complain about

Across all model years, owners have filed 358 complaints with NHTSA. The 2008 model year has the most, with 144.

• Air bags158
• Electrical system73
• Steering55
• Exterior lighting42
• Engine25
• Fuel/propulsion system24
• Unknown or other11
• Service brakes8

All Mercedes-Benz C350 recalls (18)

Every NHTSA safety campaign that lists a Mercedes-Benz C350, most recent first, with the model years each one covers.

1. Sun/moon roof assembly (visibility)

   NHTSA 24V874000 Reported November 19, 2024 33,456 vehicles potentially affected Mercedes-Benz USA, LLC

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

   Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an…

   Model years: 2006, 2007

2. Sun/moon roof assembly (visibility)

   NHTSA 22V954000 Reported December 23, 2022 131,653 vehicles potentially affected Mercedes-Benz USA, LLC

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

   Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands…

   Model years: 2006, 2007

3. Software (engine and engine cooling) and 2 other components

   NHTSA 22V168000 Reported March 18, 2022 22 vehicles potentially affected Mercedes-Benz USA, LLC

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2010 E350, 2014 G550, 2008-2009 C300, 2008 C350, 2009 CLK550, 2007 SL550, SLK280, and 2008 SLK350 vehicles. Various control units may have been updated with incorrect software configuration during a service repair. This can result in various system failures, such as loss of drive…

   Remedy: Dealers will update the software configuration on the affected control units, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's…

   Model years: 2008

4. Air bags: frontal

   NHTSA 21V638000 Reported August 13, 2021 205 vehicles potentially affected Mercedes-Benz USA, LLC

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.

   Remedy: Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

   Model years: 2012, 2013, 2014, 2015

5. Sun/moon roof assembly (visibility)

   NHTSA 21V196000 Reported March 19, 2021 11,356 vehicles potentially affected Mercedes-Benz USA, LLC

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate,…

   Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at…

   Model years: 2006, 2007

6. Inflator module (air bags)

   NHTSA 20V298000 Reported May 22, 2020 640 vehicles potentially affected Mercedes-Benz USA, LLC.

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012 C250, C250 Coupe, C300, C350, C350 Coupe, C63 AMG, and C63 AMG Coupe vehicles equipped with a front passenger air bag assembly replaced under a prior recall. An incorrect replacement front passenger air bag may have been installed.

   Remedy: MBUSA will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this…

   Model years: 2012

7. Sun/moon roof assembly (visibility)

   NHTSA 19V918000 Reported December 20, 2019 747,928 vehicles potentially affected Mercedes-Benz USA, LLC.

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

   Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at…

   Model years: 2006, 2007

8. Communication

   NHTSA 19V787000 Reported November 1, 2019 24,226 vehicles potentially affected Mercedes-Benz USA, LLC.

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit:…

   Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The…

   Model years: 2013, 2014, 2015

9. Inflator module (air bags)

   NHTSA 19V010000 Reported January 9, 2019 288,779 vehicles potentially affected Mercedes-Benz USA, LLC.

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe,…

   Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

   Model years: 2010, 2011, 2012, 2013, 2014, 2015

10. Inflator module (air bags)

    NHTSA 18V043000 Reported January 10, 2018 132,167 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever…

    Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when…

    Model years: 2009, 2013

11. Air bags: frontal

    NHTSA 17V627000 Reported October 6, 2017 495,290 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250…

    Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

    Model years: 2012, 2013, 2014, 2015

12. Steering

    NHTSA 17V252000 Reported April 12, 2017 168 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insufficiently tightened, possibly…

    Remedy: MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at…

    Model years: 2013

13. Software (electrical system) and air bags: sensor/control module-inactive

    NHTSA 17V177000 Reported March 14, 2017 51 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550…

    Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

    Model years: 2009

14. Inflator module (air bags)

    NHTSA 17V017000 Reported January 10, 2017 104,119 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2012 C300 4Matic, C250, C250 Coupe, C350, C350 Coupe 4Matic, C350 Coupe, C63 AMG, C63 AMG Coupe, E350 Coupe 4Matic, E350 Cabrio, E350 Coupe, E550 Cabrio, E550 Coupe, GLK350 4Matic, GLK350, SLS AMG Cabrio, and SLS AMG Coupe vehicles originally sold, or ever registered, in Alabama,…

    Remedy: MBUSA will notify owners, and dealers will replace the front passenger air bag modules, free of charge. Owners were sent an interim notification in March 2017. Second notices started going out in October 2018 and…

    Model years: 2008, 2009, 2012

15. Inflator module (air bags)

    NHTSA 16V363000 Reported May 26, 2016 258,163 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California,…

    Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are…

    Model years: 2008, 2009, 2010, 2011

16. Inflator module (air bags)

    NHTSA 16V081000 Reported February 11, 2016 711,159 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63…

    Remedy: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November…

    Model years: 2006, 2007, 2008, 2009, 2010, 2011

17. Air bags: sensor/control module-inactive

    NHTSA 15V711000 Reported October 27, 2015 127,504 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2008-2009 C300 Sedan, C300 4Matic, C63 AMG, and C350 vehicles, and 2010 GLK350 and GLK350 4Matic vehicles. Due to a manufacturing error, the air bag control unit may corrode and cause the control unit to malfunction.

    Remedy: MBUSA will notify owners, and dealers will inspect the air bag control unit and replace it, as necessary, free of charge. Mercedes-Benz issued an interim notification to owners on December 23, 2015. The recall began on…

    Model years: 2008, 2009

18. Tail lights (exterior lighting)

    NHTSA 14V177000 Reported April 11, 2014 252,867 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2008-2011 C300, C300 4Matic, C350, and C63 AMG vehicles manufactured January 26, 2007, through July 13, 2011. In the affected vehicles, a poor electrical ground connection may result in the dimming or failure of the tail lights.

    Remedy: Mercedes will notify owners, and dealers will replace the bulb holders if not previously updated and replace any corroded connectors, free of charge. The recall began on August, 18, 2014. Owners may contact Mercedes at…

    Model years: 2008, 2009, 2010, 2011

Other Mercedes-Benz models

• C3003,469 complaints
• E3502,170 complaints
• E3201,164 complaints
• ML350952 complaints
• GLK350904 complaints
• ML320742 complaints
• C250726 complaints
• C230657 complaints

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.