2023 Kia Soul Recalls, Complaints & Specs
4 safety recalls list the 2023 Kia Soul, and owners have filed 53 complaints with NHTSA. At least one recall carries a do-not-drive or park-outside advisory. Check your own VIN below.
4 safety recalls for the 2023 Kia Soul
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Hard parts internal/mechanical (engine and engine cooling)
Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.
Remedy: Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4,…
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Air bags
Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles. Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.
Remedy: Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's…
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Pump (power train) Park outside
Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification…
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Instrument cluster/panel (electrical system)
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such,…
Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
53 owner complaints filed with NHTSA
Owners of the 2023 Kia Soul have filed 53 complaints with NHTSA; 6 describe a crash and 1 describe a fire. Reports cite 15 injuries and 1 death. The average mileage at failure in those reports is 20,712 miles. Complaints peaked in 2023 with 15 filed that year.
Most-reported components
What owners are reporting
“My brakes failed to stop my car I was driving down [XXX]. I went to brake because I was going to slow down cause I was just over the speed limit and my brakes went all the way to the floor and I I cou”
Owner complaint to NHTSA, October 2, 2026 · Service brakes
“It appears to get really hot and then it starts to smoke abundantly. And then the car struggles to drive forward. And something about instrument cluster”
Owner complaint to NHTSA, September 29, 2026 · Electrical system
Fuel economy and specs
EPA ratings for the 2023 Kia Soul (Soul Eco dynamics). Ranges cover every tested configuration.
| Combined | 30–31 mpg |
|---|---|
| City / Highway | 28–29 / 33–35 |
| Fuel | Regular |
| EPA class | Small Station Wagons |
| Engine | 4 cyl, 2 L |
| Transmission | Automatic (variable gear ratios) |
Compare Kia Soul model years
Recall and complaint counts for every Kia Soul model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2010 Kia Soul | 3 | 135 |
| 2011 Kia Soul | 3 | 194 |
| 2012 Kia Soul | 3 | 514 |
| 2013 Kia Soul | 3 | 664 |
| 2014 Kia Soul | 5 | 902 |
| 2015 Kia Soul | 4 | 899 |
| 2016 Kia Soul | 2 | 816 |
| 2017 Kia Soul | 1 | 272 |
| 2018 Kia Soul | 1 | 218 |
| 2019 Kia Soul | 1 | 136 |
| 2020 Kia Soul | 1 | 383 |
| 2021 Kia Soul | 2 | 236 |
| 2022 Kia Soul | 1 | 89 |
| 2023 Kia Soul | 4 | 53 |
| 2024 Kia Soul | 0 | 30 |
| 2025 Kia Soul | 0 | 12 |
Checking a specific 2023 Kia Soul
How do I know if my 2023 Kia Soul has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 4 campaigns currently list the 2023 Kia Soul; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Kia dealer with your VIN and the NHTSA campaign number (for example 23V298000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Kia models
- Sorento10,183 complaints
- Optima7,512 complaints
- Sportage4,699 complaints
- Forte2,553 complaints
- Sedona2,410 complaints
- Telluride2,026 complaints
- Sephia1,705 complaints
- Rio1,291 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.