2020 Kia Soul Recalls, Complaints & Specs
1 safety recall lists the 2020 Kia Soul, and owners have filed 383 complaints with NHTSA. Check your own VIN below.
1 safety recall for the 2020 Kia Soul
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Engine
Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.
Remedy: Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021.…
383 owner complaints filed with NHTSA
Owners of the 2020 Kia Soul have filed 383 complaints with NHTSA; 9 describe a crash and 6 describe a fire. Reports cite 6 injuries and 8 deaths. The average mileage at failure in those reports is 33,939 miles. Complaints peaked in 2025 with 72 filed that year.
Most-reported components
What owners are reporting
“The vehicle experienced complete and sudden engine failure while actively driving on a roadway. The engine began making loud, violent knocking noises, the check engine light illuminated, and the vehic”
Owner complaint to NHTSA, October 4, 2026 · Power train
“Vehicle Details: 2020 Kia Soul, 2.0L Nu MPI Engine Complaint Description: My vehicle is experiencing severe, excessive engine oil consumption at 99,000 miles, which has directly resulted in a P0420 di”
Owner complaint to NHTSA, October 3, 2026 · Engine
Fuel economy and specs
EPA ratings for the 2020 Kia Soul (Soul Eco dynamics, Soul Electric). Ranges cover every tested configuration.
| Combined | 27–114 MPGe |
|---|---|
| City / Highway | 25–127 / 31–101 |
| Fuel | Electricity, Regular |
| EPA class | Small Station Wagons |
| Engine | 4 cyl, 1.6/2 L |
| Transmission | Automatic (A1); Automatic (AM-S7); Automatic (variable gear ratios); Manual 6-spd |
Compare Kia Soul model years
Recall and complaint counts for every Kia Soul model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2010 Kia Soul | 3 | 135 |
| 2011 Kia Soul | 3 | 194 |
| 2012 Kia Soul | 3 | 514 |
| 2013 Kia Soul | 3 | 664 |
| 2014 Kia Soul | 5 | 902 |
| 2015 Kia Soul | 4 | 899 |
| 2016 Kia Soul | 2 | 816 |
| 2017 Kia Soul | 1 | 272 |
| 2018 Kia Soul | 1 | 218 |
| 2019 Kia Soul | 1 | 136 |
| 2020 Kia Soul | 1 | 383 |
| 2021 Kia Soul | 2 | 236 |
| 2022 Kia Soul | 1 | 89 |
| 2023 Kia Soul | 4 | 53 |
| 2024 Kia Soul | 0 | 30 |
| 2025 Kia Soul | 0 | 12 |
Checking a specific 2020 Kia Soul
How do I know if my 2020 Kia Soul has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 1 campaign currently lists the 2020 Kia Soul; your car may already have been repaired under it.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Kia dealer with your VIN and the NHTSA campaign number (for example 21V259000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Kia models
- Sorento10,183 complaints
- Optima7,512 complaints
- Sportage4,699 complaints
- Forte2,553 complaints
- Sedona2,410 complaints
- Telluride2,026 complaints
- Sephia1,705 complaints
- Rio1,291 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.