2025 Kia Sorento PHEV Recalls, Complaints & Specs
3 safety recalls list the 2025 Kia Sorento PHEV, and owners have filed 12 complaints with NHTSA. Check your own VIN below.
3 safety recalls for the 2025 Kia Sorento PHEV
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Instrument cluster/panel (electrical system)
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with…
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at…
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Software (electrical system) and 2 other components
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…
Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
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Hoses, lines/piping, and fittings (fuel system)
Kia America, Inc. (Kia) is recalling certain 2025 Sorento Plug-In Hybrid vehicles. During a crash, the steering rack may damage the fuel line, which can result in a fuel leak.
Remedy: Dealers will install a cover around the fuel line, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is…
12 owner complaints filed with NHTSA
Owners of the 2025 Kia Sorento PHEV have filed 12 complaints with NHTSA; 1 describe a crash. The average mileage at failure in those reports is 15,147 miles. Complaints peaked in 2026 with 11 filed that year.
Most-reported components
What owners are reporting
“A check engine coolant system light came on, so I took the car to the local Kia dealership in downtown LA. They checked the battery coolant level and found it was completely empty and recommended I ch”
Owner complaint to NHTSA, September 27, 2026 · Power train
“Warning Message CHECK HYBRID SYSTEM, First incident driving on the road car gave warning message 10 mins later car went in limp mode in the middle of road and did not allow me too move (took to dealer”
Owner complaint to NHTSA, September 8, 2026 · Unknown or other
Fuel economy and specs
EPA ratings for the 2025 Kia Sorento (Sorento AWD, Sorento FWD, Sorento Hybrid AWD, Sorento Hybrid FWD, …). Ranges cover every tested configuration.
| Combined | 23–36 mpg |
|---|---|
| City / Highway | 20–36 / 27–36 |
| Fuel | Regular, Regular Gas and Electricity |
| EPA class | Small Sport Utility Vehicle 2WD, Small Sport Utility Vehicle 4WD |
| Engine | 4 cyl, 1.6/2.5 L |
| Transmission | Automatic (AM-S6); Automatic (AM-S8); Automatic (S8) |
Compare Kia Sorento PHEV model years
Recall and complaint counts for every Kia Sorento PHEV model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2022 Kia Sorento PHEV | 5 | 22 |
| 2023 Kia Sorento PHEV | 2 | 8 |
| 2024 Kia Sorento PHEV | 0 | 2 |
| 2025 Kia Sorento PHEV | 3 | 12 |
| 2026 Kia Sorento PHEV | 1 | 0 |
Checking a specific 2025 Kia Sorento PHEV
How do I know if my 2025 Kia Sorento PHEV has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 3 campaigns currently list the 2025 Kia Sorento PHEV; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Kia dealer with your VIN and the NHTSA campaign number (for example 24V920000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Kia models
- Sorento10,183 complaints
- Optima7,512 complaints
- Soul5,553 complaints
- Sportage4,699 complaints
- Forte2,553 complaints
- Sedona2,410 complaints
- Telluride2,026 complaints
- Sephia1,705 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.