2023 Kia Sorento PHEV Recalls, Complaints & Specs
2 safety recalls list the 2023 Kia Sorento PHEV, and owners have filed 8 complaints with NHTSA. At least one recall carries a do-not-drive or park-outside advisory. Check your own VIN below.
2 safety recalls for the 2023 Kia Sorento PHEV
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
-
Camera (back over prevention)
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor…
Remedy: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's…
-
Trailer hitches Park outside
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow…
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge.…
8 owner complaints filed with NHTSA
Owners of the 2023 Kia Sorento PHEV have filed 8 complaints with NHTSA. The average mileage at failure in those reports is 50,000 miles. Complaints peaked in 2024 with 4 filed that year.
Most-reported components
What owners are reporting
“While driving my 2023 Sorento plug-in hybrid a msg appeared that Charging Stopped Check Cable. When you stop the car and try to drive it will not go into any gear, msg says Shifting Conditions Not Met”
Owner complaint to NHTSA, December 3, 2025 · Electrical system
“When trying to accelerate from a standing stop, there is a one or two second delay, once the accelerator pedal is depressed, before the car moves. Extremely dangerous when pulling out into traffic. I”
Owner complaint to NHTSA, December 21, 2024 · Engine
Fuel economy and specs
EPA ratings for the 2023 Kia Sorento (Sorento AWD, Sorento FWD, Sorento Hybrid AWD, Sorento Hybrid FWD, …). Ranges cover every tested configuration.
| Combined | 24–37 mpg |
|---|---|
| City / Highway | 22–39 / 25–35 |
| Fuel | Regular, Regular Gas and Electricity |
| EPA class | Small Sport Utility Vehicle 2WD, Small Sport Utility Vehicle 4WD |
| Engine | 4 cyl, 1.6/2.5 L |
| Transmission | Automatic (AM-S6); Automatic (AM-S8); Automatic (S8) |
Compare Kia Sorento PHEV model years
Recall and complaint counts for every Kia Sorento PHEV model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2022 Kia Sorento PHEV | 5 | 22 |
| 2023 Kia Sorento PHEV | 2 | 8 |
| 2024 Kia Sorento PHEV | 0 | 2 |
| 2025 Kia Sorento PHEV | 3 | 12 |
| 2026 Kia Sorento PHEV | 1 | 0 |
Checking a specific 2023 Kia Sorento PHEV
How do I know if my 2023 Kia Sorento PHEV has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 2 campaigns currently list the 2023 Kia Sorento PHEV; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Kia dealer with your VIN and the NHTSA campaign number (for example 22V703000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Kia models
- Sorento10,183 complaints
- Optima7,512 complaints
- Soul5,553 complaints
- Sportage4,699 complaints
- Forte2,553 complaints
- Sedona2,410 complaints
- Telluride2,026 complaints
- Sephia1,705 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.