2025 Kia Sorento Hybrid Recalls, Complaints & Specs
2 safety recalls list the 2025 Kia Sorento Hybrid, and owners have filed 43 complaints with NHTSA. Check your own VIN below.
2 safety recalls for the 2025 Kia Sorento Hybrid
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Instrument cluster/panel (electrical system)
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with…
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at…
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Software (electrical system) and 2 other components
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…
Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
43 owner complaints filed with NHTSA
Owners of the 2025 Kia Sorento Hybrid have filed 43 complaints with NHTSA; 1 describe a crash. Reports cite 2 injuries and 0 deaths. The average mileage at failure in those reports is 7,922 miles. Complaints peaked in 2026 with 28 filed that year.
Most-reported components
What owners are reporting
“While driving in our Kia Sorento 2025 on XXX, completely secluded from any other traffic or road hazards, the sunroof exploded outward. The explosion was very loud and startled my wife, who was drivin”
Owner complaint to NHTSA, September 25, 2026 · Unknown or other
“While driving in a 55mph highway, I lost all accelerative power in my KIA Sorento Hybrid, driving my speed down to 25mph with vehicles behind me and no shoulder to pull onto. When I put my foot on the”
Owner complaint to NHTSA, September 11, 2026 · Fuel/propulsion system
Fuel economy and specs
EPA ratings for the 2025 Kia Sorento (Sorento AWD, Sorento FWD, Sorento Hybrid AWD, Sorento Hybrid FWD, …). Ranges cover every tested configuration.
| Combined | 23–36 mpg |
|---|---|
| City / Highway | 20–36 / 27–36 |
| Fuel | Regular, Regular Gas and Electricity |
| EPA class | Small Sport Utility Vehicle 2WD, Small Sport Utility Vehicle 4WD |
| Engine | 4 cyl, 1.6/2.5 L |
| Transmission | Automatic (AM-S6); Automatic (AM-S8); Automatic (S8) |
Compare Kia Sorento Hybrid model years
Recall and complaint counts for every Kia Sorento Hybrid model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2021 Kia Sorento Hybrid | 2 | 21 |
| 2022 Kia Sorento Hybrid | 4 | 12 |
| 2023 Kia Sorento Hybrid | 2 | 31 |
| 2024 Kia Sorento Hybrid | 0 | 6 |
| 2025 Kia Sorento Hybrid | 2 | 43 |
| 2026 Kia Sorento Hybrid | 1 | 1 |
Checking a specific 2025 Kia Sorento Hybrid
How do I know if my 2025 Kia Sorento Hybrid has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 2 campaigns currently list the 2025 Kia Sorento Hybrid; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Kia dealer with your VIN and the NHTSA campaign number (for example 25V006000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Kia models
- Sorento10,183 complaints
- Optima7,512 complaints
- Soul5,553 complaints
- Sportage4,699 complaints
- Forte2,553 complaints
- Sedona2,410 complaints
- Telluride2,026 complaints
- Sephia1,705 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.