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Kia Sorento Hybrid Recalls & Complaints by Model Year

NHTSA lists 6 safety recalls and 114 owner complaints across 6 model years of the Kia Sorento Hybrid (2021–2026). The most-complained-about year is 2025.

6
safety recalls, all years
114
owner complaints, all years
2022
year with most recalls
2025
year with most complaints

Pick your Kia Sorento Hybrid model year

Model yearRecallsComplaints
2026 Kia Sorento Hybrid11
2025 Kia Sorento Hybrid243
2024 Kia Sorento Hybrid06
2023 Kia Sorento Hybrid231
2022 Kia Sorento Hybrid412
2021 Kia Sorento Hybrid221

What Kia Sorento Hybrid owners complain about

Across all model years, owners have filed 114 complaints with NHTSA. The 2025 model year has the most, with 43.

All Kia Sorento Hybrid recalls (6)

Every NHTSA safety campaign that lists a Kia Sorento Hybrid, most recent first, with the model years each one covers.

  1. Instrument cluster/panel (electrical system)

    NHTSA 26V046000 Reported 42,677 vehicles potentially affected Kia America, Inc.

    Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with…

    Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at…

    Model years: 2025, 2026

  2. Software (electrical system) and 2 other components

    NHTSA 25V006000 Reported 74,469 vehicles potentially affected Kia America, Inc.

    Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…

    Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

    Model years: 2025

  3. Camera (back over prevention)

    NHTSA 23V610000 Reported 144,979 vehicles potentially affected Kia America, Inc.

    Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor…

    Remedy: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's…

    Model years: 2022, 2023

  4. Trailer hitches Park outside

    NHTSA 22V703000 Reported 70,887 vehicles potentially affected Kia America, Inc.

    Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow…

    Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge.…

    Model years: 2021, 2022, 2023

  5. Pretensioner (seat belts) and seat belts: front

    NHTSA 22V447000 Reported 17,199 vehicles potentially affected Kia Motors America

    Kia Motors America (Kia) is recalling certain 2021-2022 Sorento Hybrid and 2022 Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.

    Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this…

    Model years: 2021, 2022

  6. Seat belts: front and pretensioner (seat belts)

    NHTSA 22V127000 Reported 213 vehicles potentially affected Kia Motors America

    Kia Motors America (Kia) is recalling certain 2022 Sorento Hybrid and Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.

    Remedy: Dealers will replace the seatbelt pretensioner(s), free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC231.…

    Model years: 2022

Other Kia models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.