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Glaval Bus Entourage Recalls & Complaints by Model Year

NHTSA lists 22 safety recalls and 0 owner complaints across 14 model years of the Glaval Bus Entourage (2008–2022).

22
safety recalls, all years
0
owner complaints, all years
2010
year with most recalls

Pick your Glaval Bus Entourage model year

Model yearRecallsComplaints
2022 Glaval Bus Entourage10
2021 Glaval Bus Entourage10
2019 Glaval Bus Entourage30
2018 Glaval Bus Entourage50
2017 Glaval Bus Entourage40
2016 Glaval Bus Entourage40
2015 Glaval Bus Entourage50
2014 Glaval Bus Entourage40
2013 Glaval Bus Entourage40
2012 Glaval Bus Entourage70
2011 Glaval Bus Entourage90
2010 Glaval Bus Entourage90
2009 Glaval Bus Entourage60
2008 Glaval Bus Entourage40

All Glaval Bus Entourage recalls (22)

Every NHTSA safety campaign that lists a Glaval Bus Entourage, most recent first, with the model years each one covers.

  1. Relays/solenoids (electrical system)

    NHTSA 22V029000 Reported 1,699 vehicles potentially affected Forest River, Inc.

    Forest River, Inc. (Forest River) is recalling certain 2021 Battisti Coach; Federal Coach-Spirit; StarCraft Quest XL; 2022 StarTrans P/S2; Elkhart Coach; Glaval Concord II, Legacy, Primetime; StarCraft Allstar MVP, Allstar XLT; Eldorado Advance; 2021-2022 Eldorado National(K-s)-Advantage; StarTrans Senator II, Senator II HD, Candidate…

    Remedy: Dealers will install a wire jumper harness to the PRC module, free of charge. Owner notification letters were mailed March 1, 2022. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's…

    Model years: 2021, 2022

  2. Escape/egress/exit (structure)

    NHTSA 19V824000 Reported 356 vehicles potentially affected Forest River, Inc.

    Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under…

    Remedy: Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for…

    Model years: 2018, 2019

  3. Retractor (seat belts) and anchorage (seat belts)

    NHTSA 19V542000 Reported 951 vehicles potentially affected Forest River, Inc.

    Forest River, Inc. (Forest River) is recalling certain 2019 Glaval Concorde II, Entourage, Legacy, Primetime, Universal, Commute, Startrans Candidate II, P/S2, Senator II, Senator II HD, Senator II MPV, and MFSAB buses. The driver's upper seat belt restraint and bottom retractor anchor bolts may not have been fully tightened during…

    Remedy: Forest River will notify owners, and dealers will inspect and correct the tightness of the affected bolts, free of charge. The recall began August 27, 2019. Owners may contact Forest River at 1-800-348-7440. Forest…

    Model years: 2019

  4. Engine and electrical system: wiring

    NHTSA 19V048000 Reported 11 vehicles potentially affected Forest River, Inc.

    Forest River, Inc. (Forest River) is recalling certain 2019 Glaval Entourage motorhomes and 2017-2018 Berkshire Coach Ultra motorhomes built on a Ford chassis and equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage to the connector, which can…

    Remedy: Forest River has notified owners, and Ford dealers will inspect the block heater cable and replace it if damage is found. If no damage is found, the terminal connector will be packed with grease and reconnected. The…

    Model years: 2019

  5. Equipment adaptive/mobility

    NHTSA 18V640000 Reported 1,525 vehicles potentially affected Forest River, Inc.

    Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016…

    Remedy: Forest River will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began October 10, 2018. Owners may contact Ricon customer service at 1-800-322-2884.…

    Model years: 2012, 2013, 2014, 2015, 2016, 2017, 2018

  6. Seat belts

    NHTSA 18V481000 Reported 707 vehicles potentially affected Forest River, Inc.

    Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. A washer used in mounting the passenger's seat belt assembly may break, allowing the seat-belt to separate from the vehicle.

    Remedy: Forest River will notify owners, and dealers will replace the seat belt mounting washers, free of charge. The recall began on August 20, 2018. Owners may contact Forest River customer service at 1-574-343-5167. Forest…

    Model years: 2017, 2018

  7. Seat belts

    NHTSA 18V376000 Reported 704 vehicles potentially affected Forest River, Inc.

    Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. A washer used in mounting the driver's seat belt assembly may break, allowing the seat-belt to separate from the vehicle.

    Remedy: Forest River has notified owners, and dealers will replace the seat belt mounting washers, free of charge. The recall began on July 2, 2018. Owners may contact Forest River customer service at 1-574-343-5167. Forest…

    Model years: 2017, 2018

  8. Seats

    NHTSA 17V585000 Reported 707 vehicles potentially affected Forest River, Inc.

    Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. The seats were mounted with washers that may crack and dislodge, resulting in the seats being not securely mounted.

    Remedy: Forest River will notify owners, and dealers will replace the defective washers, free of charge. The recall began on November 9, 2017. Owners may contact Forest River customer service at 1-574-343-5167. Forest River's…

    Model years: 2017, 2018

  9. Equipment adaptive/mobility

    NHTSA 16V386000 Reported 406 vehicles potentially affected Forest River, Inc.

    Forest River, Inc. (Forest River) is recalling certain model year 2014-2016 Glaval Universal, Primetime, Sport, Titan, Titan II, Entourage, Legacy transit buses manufactured January 1, 2006, to April 29, 2016, 2015-2016 Elkhart ECE3, ECE4, ECG4 transit buses manufactured October 24, 2014, to September 9, 2015, and 2006-2016 Starcraft…

    Remedy: Forest River will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The…

    Model years: 2014, 2015, 2016

  10. Seats

    NHTSA 16V225000 Reported 5 vehicles potentially affected Forest River, Inc.

    Forest River, Inc. (Forest River) is recalling certain model year 2016 Glaval Entourage and Universal transit buses manufactured from February 26, 2016, through March 3, 2016. These vehicles are equipped with seats that may separate from the base frame due to bolt failure.

    Remedy: Forest River will notify owners and dealers will replace the seats free of charge. The recall began on June 7, 2016. Owners may contact Forest River customer service at 1-574-262-2212. Forest River's number for this…

    Model years: 2016

  11. Escape/egress/exit (structure)

    NHTSA 16V217000 Reported 1,860 vehicles potentially affected Forest River, Inc.

    Forest River, Inc. (Forest River) is recalling certain 2008-2016 Glaval Bus Apollo, Concorde II, Entourage, Legacy, Primetime, Sport, Titan, Titan II, and Titan II Low Floor transit buses manufactured from August 1, 2008, through March 6, 2016. The labels on the rear emergency exit window are not located within 16 centimeters of the…

    Remedy: Forest River will notify owners, and provide a new label along with instructions for the correct placement of the label on the window. The label and instructions will be provided free of charge. The recall began on…

    Model years: 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016

  12. Camera system (back over prevention)

    NHTSA 15V478000 Reported 160 vehicles potentially affected Forest River, Inc.

    Forest River, Inc. (Forest River) is recalling certain model year 2015 Glaval Bus Apollo, Concorde, Entourage, and Legacy, and Elkhart Coach ECE4, 2014-2016 AllStar XL, and 2014-2015 Forest River Rockport, Starcraft Starquest, AllStar, Starlite, AllStar MVP, XLT, and Xpress vehicles. The affected vehicles are equipped with a back up…

    Remedy: Forest River will notify owners, and dealers will replace the camera, free of charge. The recall began on August 25, 2015. Owners may contact Forest River customer service at 1-574-264-5179. Forest River's number for…

    Model years: 2015

  13. Tie rod assembly (steering)

    NHTSA 15V283000 Reported 226 vehicles potentially affected Forest River, Inc.

    Forest River, Inc. (Forest River) is recalling certain model year 2014-2015 Glaval Universal, Titan II, Titan II Low Floor, Legacy, Concorde II, and Entourage transit buses manufactured April 9, 2014, to October 6, 2014. During the alignment process, a tie rod jam nut my have been left loose.

    Remedy: Forest River will notify owners, and dealers will inspect the tie rod end jam nut, tightening it as needed, free of charge. The recall began on June 8, 2015. Owners may contact Forest River customer service at…

    Model years: 2014, 2015

  14. Equipment adaptive/mobility

    NHTSA 14V226000 Reported 42 vehicles potentially affected Glaval Bus

    Glaval Bus (Glaval) is recalling certain model year 2007-2012 Universal, Primetime, Sport, Concorde, Titan, Titan II, Entourage and Apollo transit buses manufactured January 1, 2007, through December 3, 2012, and equipped with certain Ricon S-series and K-series wheelchair lifts, with an optional armored pendant cable. The armored cable…

    Remedy: Glaval will notify owners, and Ricon will send owners a supplemental cover kit and instructions, free of charge. The recall is expected to begin in June 2014. Owners may contact Glaval customer service at…

    Model years: 2008, 2009, 2010, 2011, 2012

  15. Alternator/generator/regulator (electrical system)

    NHTSA 14V004000 Reported 467 vehicles potentially affected Glaval Bus

    Glaval Bus is recalling certain model year 2010-2013 Universal, Entourage, Concorde II, Titan, Titan II and Legacy transit buses manufactured June 1, 2010, through June 30, 2013, and equipped with a Ford 5.4L or 6.8L engine and a Trans/Air-brand air conditioner. In the affected vehicles, depending on the routing of the alternator…

    Remedy: Glaval Bus will notify owners, and Trans/Air dealers will inspect the vehicles, correct the clamp installation and repair and reroute the alternator harness, as needed, free of charge. The recall began on January 22,…

    Model years: 2010, 2011, 2012, 2013

  16. Electrical system

    NHTSA 13V520000 Reported 699 vehicles potentially affected Glaval Bus Division

    Glaval Bus is recalling certain model year 2009-2010 Entourage, Sport, Universal, Titan, Titan II, Apollo, Primetime, Concorde, and Concorde II transit buses manufactured August 4, 2009, through June 7, 2010 and equipped with A&M Systems-brand electric door actuators. Voltage spikes may damage electrical components and electrical…

    Remedy: Glaval Bus will notify owners and dealers will replace the circuit board, free of charge. The recall began on November 14, 2013. Owners may contact Glaval Bus at 1-574-262-2212.

    Model years: 2009, 2010

  17. Equipment

    NHTSA 13V309000 Reported 3,705 vehicles potentially affected Glaval Bus Division

    Glaval Bus is recalling certain model year 2010-2013 Universal, Concorde II, Entourage, Primetime, Titan II, Apollo, and Sport buses, certain model year 2011-2013 Titan II lf and Legacy buses and certain model year 2010 Synergy buses. The affected buses are equipped with a rear interior air conditioner evaporator which may come loose…

    Remedy: Glaval will notify owners, and dealers will tighten and replace the air conditioner evaporator mounting bolts, as needed, free of charge. The recall began on July 8, 2013. Owners may contact Glaval at 1-800-445-2825 or…

    Model years: 2010, 2011, 2012, 2013

  18. Equipment

    NHTSA 12V580000 Reported 704 vehicles potentially affected Glaval Bus Division

    Glaval Bus is recalling certain model year 2007-2012 transit buses, models: Entourage, Sport, Universal, Titan, Titan II, Apollo, Primetime, and Concord; and manufactured January 1, 2007, through December 3, 2012. The buses are equipped with a Ricon manufactured wheelchair lift which has an optional armored pendant cable. The cable may…

    Remedy: Glaval Bus will notify owners and direct them to contact Ricon. Ricon will provide a supplemental cover kit and instructions, free of charge. The recall campaign began on January 23, 2013. Owners may contact Glaval Bus…

    Model years: 2008, 2009, 2010, 2011, 2012

  19. Roof and pillars (structure)

    NHTSA 12V384000 Reported 90 vehicles potentially affected GLAVAL BUS DIVISION

    Glaval Bus is recalling certain model year 2011-2012 transit buses equipped with Speciality Manufacturing Inc. (SMI) ProLo roof escape hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in opening force of the ProLo roof hatches that exceeds Federal…

    Remedy: Glaval Bus will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 17, 2012. Owners may contact Glaval Bus at…

    Model years: 2011, 2012

  20. Equipment adaptive/mobility

    NHTSA 12V321000 Reported 381 vehicles potentially affected GLAVAL BUS DIVISION

    Glaval is recalling certain buses equipped with braun century-2 and/or vista-2 wheelchair lifts. Over time and with frequent use, the roll stop latches on the outer barrier may become bent or misaligned.

    Remedy: Glaval will notify owners, and the repairs will be performed by authorized braun dealers free of charge. Owners may contact glaval bus at 1-800-347-7440.

    Model years: 2010, 2011

  21. Air conditioner (equipment)

    NHTSA 12V011000 Reported 1,407 vehicles potentially affected GLAVAL BUS DIVISION

    Glaval is recalling certain model year 2006 through 2007 transit buses built on ford, GMC, chevrolet, and freightliner chassis and equipped with carrier genv em-1 evaporator units. Due to time, temperature, and/or vibration, the fuse may loosen in the fuse holder resulting in high resistance and arcing.

    Remedy: Glaval will notify owners and provide information on how to obtain the retrofit kit from carrier along with repair instructions. This service will be performed free of charge. The safety recall began on january 14,…

    Model years: 2008, 2009, 2010, 2011

  22. Hazard flashing warning lights (exterior lighting)

    NHTSA 10V608000 Reported 94 vehicles potentially affected GLAVAL BUS DIVISION

    Glaval is recalling certain model year 2009 through 2011 entourage transit buses manufactured from november 2009 through november 1, 2010. The rear hazard lights do not operate properly which fails to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and other associated equipment.

    Remedy: Glaval will notify owners and repair the buses free of charge. The safety recall began on december 20, 2010. Owners may contact glaval at 1-574-262-2212.

    Model years: 2009, 2010, 2011

Other Glaval Bus models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.