NHTSA Recall 19V824000: Escape/egress/exit (structure)
Forest River, Inc. reported this safety recall to NHTSA on , covering an estimated 356 vehicles. It affects 9 models including the Glaval Bus Apollo.
| NHTSA campaign | 19V824000 |
|---|---|
| Manufacturer campaign | 05-1115 |
| Component | STRUCTURE › EMERGENCY › ESCAPE/EGRESS/EXIT |
| Report received | November 18, 2019 |
| Owner notification | December 10, 2019 |
| Initiated by | Manufacturer |
Defect
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Safety risk
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Remedy
Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 19V824000
| Make and model | Model years |
|---|---|
| Glaval Bus Apollo | 2018, 2019 |
| Glaval Bus Commute | 2018, 2019 |
| Glaval Bus Concorde II | 2018, 2019 |
| Glaval Bus Entourage | 2018, 2019 |
| Glaval Bus Legacy | 2018, 2019 |
| Glaval Bus Primetime | 2018, 2019 |
| Glaval Bus Titan | 2018, 2019 |
| Glaval Bus Titan II Low Floor | 2018, 2019 |
| Glaval Bus Universal | 2018, 2019 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.