2020 Crossroads Sunset Recalls, Complaints & Specs
3 safety recalls list the 2020 Crossroads Sunset. Check your own VIN below.
3 safety recalls for the 2020 Crossroads Sunset
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Electrical system: wiring
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, 3851BL, 385BL), Crossroads Hampton…
Remedy: Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall began March 3, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this…
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Furnace (equipment)
Keystone RV Company (Keystone) is recalling certain 2019-2020 Crossroads Sunset trailers, model 242BH. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.
Remedy: Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, sealing it as necessary, free of charge. The recall began November 18, 2019. Owners may contact Keystone…
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Service brakes, electric
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Hampton and Sunset recreational trailers. The breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.
Remedy: Keystone will notify owners, and dealers will rewire the breakaway switch, free of charge. The recall began July 29, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this…
No owner complaints on file
NHTSA has no owner complaints on file for the 2020 Crossroads Sunset. For context, the average model year in NHTSA's database has dozens; a zero can mean a reliable vehicle, a rare one, or both.
Compare Crossroads Sunset model years
Recall and complaint counts for every Crossroads Sunset model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2017 Crossroads Sunset | 1 | 0 |
| 2018 Crossroads Sunset | 2 | 0 |
| 2019 Crossroads Sunset | 2 | 0 |
| 2020 Crossroads Sunset | 3 | 0 |
| 2022 Crossroads Sunset | 1 | 0 |
Checking a specific 2020 Crossroads Sunset
How do I know if my 2020 Crossroads Sunset has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 3 campaigns currently list the 2020 Crossroads Sunset; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Crossroads dealer with your VIN and the NHTSA campaign number (for example 19V517000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Crossroads models
- Redwood12 complaints
- Zinger12 complaints
- Cruiser10 complaints
- Sunset Trail8 complaints
- Paradise Pointe6 complaints
- Silverado6 complaints
- Elevation3 complaints
- All Star2 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.