Crossroads Redwood Recalls & Complaints by Model Year
NHTSA lists 11 safety recalls and 12 owner complaints across 12 model years of the Crossroads Redwood (2011–2022). The most-complained-about year is 2014.
Pick your Crossroads Redwood model year
What Crossroads Redwood owners complain about
Across all model years, owners have filed 12 complaints with NHTSA. The 2014 model year has the most, with 3.
All Crossroads Redwood recalls (11)
Every NHTSA safety campaign that lists a Crossroads Redwood, most recent first, with the model years each one covers.
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U-bolt, leaf spring to axle (suspension)
Keystone RV Company (Keystone) is recalling certain 2021-2022 Crossroads Redwood, Dutchmen Voltage, and Yukon trailers. The U-bolts on the axles may have been improperly tightened, causing the bolts to loosen and the axle to slide.
Remedy: Dealers will tighten the axle spring U-bolts, free of charge. Owner notification letters were mailed October 27, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall…
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Glass, side/rear (visibility)
Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
Remedy: Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone…
Model years: 2020
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Electrical system: wiring
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, 3851BL, 385BL), Crossroads Hampton…
Remedy: Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall began March 3, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this…
Model years: 2020
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Fifth wheel assembly (trailer hitches)
Keystone RV Company (Keystone) is recalling certain 2019 Crossroad Redwood recreational trailers, equipped with MORryde Rubber Pin Boxes. The pin box mounting bolts may have been insufficiently tightened, possibly resulting in the trailer separating from the tow vehicle.
Remedy: Keystone has notified owners, and dealers will properly tighten the mounting bolts for the pin box, free of charge. The recall began on February 28, 2019. Owners may notify Keystone customer service at 1-866-425-4369.…
Model years: 2019
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Escape/egress/exit (structure) and labels (equipment)
Keystone RV Company (Keystone) is recalling certain 2016-2017 Crossroads Redwood travel trailers. The ladder on the back of the vehicle may be blocking the secondary emergency exit window.
Remedy: Keystone has notified owners instructing them to remove the emergency exit sticker from that window if it is blocked by a ladder, free of charge. The recall began on May 23, 2018. Owners may contact Keystone customer…
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Equipment
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers…
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100,…
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Lines and fittings (equipment)
Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Redwood and Cameo recreational trailers. The propane manifold under the kitchen slide may contact the floor potentially causing damage to the propane line.
Remedy: Keystone will notify owners, and dealers will reposition the propane manifold, and remove the metal trim along the main floor for extra clearance, free of charge. The recall began on August 18, 2017. Owners may contact…
Model years: 2018
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Recreational vehicle/trailer (equipment)
Crossroads RV is recalling certain model year 2014 Redwood and Rushmore trailers manufactured between March 8, 2013, and February 27, 2014, equipped with certain Frigidaire KG-series microwaves, models CFMV152CLB and CFMV154CLS, manufactured January 27, 2013, through April 10, 2013, in the serial number range KG30607951 through…
Remedy: Crossroads RV will notified owners, and dealers will repair the membrane/keypad component, free of charge. The recall began in May 2014. Owners may contact Crossroads at 1-855-226-7496.
Model years: 2014
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Equipment
Crossroads RV is recalling certain model year 2012-2014 Redwood recreational vehicles manufactured August 26, 2011, through August 14, 2013. While the vehicle is moving, shifting cargo may accidentally activate the switch used to deploy the power awning.
Remedy: Crossroads RV will notify owners, and dealers will install a cover over the switches, free of charge. The recall began on October 7, 2013. Owners may contact Crossroads RV by email at "service@crossroadsrv.com," or by…
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Electrical (equipment)
Crossroads RV (Crossroads) is recalling certain model year 2013 Redwood, Rushmore, and Elevation trailers manufactured January 17, 2013, through February 19, 2013. The trailers are equipped with power converters that supply A/C power. These converters have internal components that may short circuit.
Remedy: Crossroads will notify owners, and dealers will replace the affected internal components, free of charge. The recall began on March 21, 2013. Customers may contact Crossroads customer service at 1-855-226-7496 or by…
Model years: 2013
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Hoses, lines/piping, and fittings (service brakes)
Crossroads rv is recalling certain model year 2012 redwood recreational vehicles manufactured from august 26, 2011, through january 18, 2012, equipped with a hydraulic trailer brake pump. The hydraulic pump could fail and result in a loss of braking in the trailer.
Remedy: Crossroads rv will notify owners, and dealers will replace the hydraulic pumps free of charge. The safety recall began on february 17, 2012. Owners may contact crossroads rv at 1-888-226-7496.
Model years: 2012
Other Crossroads models
- Zinger12 complaints
- Cruiser10 complaints
- Sunset Trail8 complaints
- Paradise Pointe6 complaints
- Silverado6 complaints
- Elevation3 complaints
- All Star2 complaints
- Cross Road1 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.