2020 Chrysler Pacifica Plug-In Hybrid Recalls, Complaints & Specs
2 safety recalls list the 2020 Chrysler Pacifica Plug-In Hybrid, and owners have filed 58 complaints with NHTSA. At least one recall carries a do-not-drive or park-outside advisory. Check your own VIN below.
2 safety recalls for the 2020 Chrysler Pacifica Plug-In Hybrid
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Hybrid propulsion system Park outside
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition,…
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Interior/under dash (electrical system) and cables (electrical system)
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Remedy: FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event…
58 owner complaints filed with NHTSA
Owners of the 2020 Chrysler Pacifica Plug-In Hybrid have filed 58 complaints with NHTSA; 3 describe a crash. Reports cite 1 injury and 0 deaths. The average mileage at failure in those reports is 32,403 miles. Complaints peaked in 2023 with 19 filed that year.
Most-reported components
What owners are reporting
“The contact owns a 2020 Chrysler Pacifica Plug-in-Hybrid. The contact stated that while driving approximately 55 MPH the vehicle lost motive power. The contact stated that the "Turtle Symbol” was disp”
Owner complaint to NHTSA, May 23, 2025 · Electrical system
“We were driving down the freeway at 70 mph and the vehicle displayed "Vehicle will shut off soon, pull over safely" and IMMEDIATELY lost power and the gas pedal would do nothing.”
Owner complaint to NHTSA, March 25, 2025 · Power train
Fuel economy and specs
EPA ratings for the 2020 Chrysler Pacifica (Pacifica AWD, Pacifica Hybrid). Ranges cover every tested configuration.
| Combined | 20–30 mpg |
|---|---|
| City / Highway | 17–29 / 25–30 |
| Fuel | Regular, Regular Gas and Electricity |
| EPA class | Minivan - 2WD, Minivan - 4WD |
| Engine | 6 cyl, 3.6 L |
| Transmission | Automatic (variable gear ratios); Automatic 9-spd |
Compare Chrysler Pacifica Plug-In Hybrid model years
Recall and complaint counts for every Chrysler Pacifica Plug-In Hybrid model year in NHTSA's database.
Checking a specific 2020 Chrysler Pacifica Plug-In Hybrid
How do I know if my 2020 Chrysler Pacifica Plug-In Hybrid has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 2 campaigns currently list the 2020 Chrysler Pacifica Plug-In Hybrid; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Chrysler dealer with your VIN and the NHTSA campaign number (for example 20V334000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Chrysler models
- Town and Country13,517 complaints
- Pacifica7,008 complaints
- 3004,925 complaints
- 2004,187 complaints
- Sebring2,833 complaints
- Pt Cruiser2,524 complaints
- Concorde2,217 complaints
- 300C1,258 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.