2017 Chrysler Pacifica Plug-In Hybrid Recalls, Complaints & Specs
6 safety recalls list the 2017 Chrysler Pacifica Plug-In Hybrid, and owners have filed 79 complaints with NHTSA. At least one recall carries a do-not-drive or park-outside advisory. Check your own VIN below.
6 safety recalls for the 2017 Chrysler Pacifica Plug-In Hybrid
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Hybrid propulsion system Park outside
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition,…
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Hybrid propulsion system Park outside
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.
Remedy: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition,…
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Interior/under dash (electrical system) and cables (electrical system)
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Remedy: FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event…
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Hybrid propulsion system and catalytic convertor (engine and engine cooling)
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Remedy: FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may…
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Labels (equipment)
Chrysler (FCA US LLC) is recalling certain 2017 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The tire placard on the affected vehicles incorrectly lists the seating capacity as 6 occupants rather then 7 occupants, with a combined weight of 950lbs rather than 1,100lbs. As such, these vehicles fail to comply with the requirements of…
Remedy: Chrysler will notify owners, and dealers will replace tire placard label, free of charge. The recall began July 6, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall…
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Inverter (hybrid propulsion system)
Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module ("PIM") that may fail due to an overvoltage condition. If the diodes fail, the vehicle will not move under its own power.
Remedy: Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. The recall…
79 owner complaints filed with NHTSA
Owners of the 2017 Chrysler Pacifica Plug-In Hybrid have filed 79 complaints with NHTSA; 1 describe a crash and 5 describe a fire. Reports cite 4 injuries and 0 deaths. The average mileage at failure in those reports is 24,910 miles. Complaints peaked in 2022 with 44 filed that year.
Most-reported components
What owners are reporting
“The contact owns a 2017 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V536000 (Hybrid Propulsion System); however, the part to do the recall repair was not ye”
Owner complaint to NHTSA, September 20, 2024 · Hybrid propulsion system
“Was driving smelled plastic burning parked it at my house now dash says service charging system. It wont turn on or go into drive. I am afraid its going to catch fire.”
Owner complaint to NHTSA, May 22, 2024 · Unknown or other
Fuel economy and specs
EPA ratings for the 2017 Chrysler Pacifica (Pacifica Hybrid). Ranges cover every tested configuration.
| Combined | 22–32 mpg |
|---|---|
| City / Highway | 18–32 / 28–33 |
| Fuel | Regular, Regular Gas and Electricity |
| EPA class | Minivan - 2WD |
| Engine | 6 cyl, 3.6 L |
| Transmission | Automatic (variable gear ratios); Automatic 9-spd |
Compare Chrysler Pacifica Plug-In Hybrid model years
Recall and complaint counts for every Chrysler Pacifica Plug-In Hybrid model year in NHTSA's database.
Checking a specific 2017 Chrysler Pacifica Plug-In Hybrid
How do I know if my 2017 Chrysler Pacifica Plug-In Hybrid has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 6 campaigns currently list the 2017 Chrysler Pacifica Plug-In Hybrid; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Chrysler dealer with your VIN and the NHTSA campaign number (for example 17V371000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Chrysler models
- Town and Country13,517 complaints
- Pacifica7,008 complaints
- 3004,925 complaints
- 2004,187 complaints
- Sebring2,833 complaints
- Pt Cruiser2,524 complaints
- Concorde2,217 complaints
- 300C1,258 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.