NHTSA Recall 24V538000: Hybrid propulsion system
Park outside Chrysler (FCA US, LLC) reported this safety recall to NHTSA on , covering an estimated 3,606 vehicles. It affects 2019–2021 Chrysler Pacifica Plug-In Hybrid.
| NHTSA campaign | 24V538000 |
|---|---|
| Manufacturer campaign | 72B |
| Component | HYBRID PROPULSION SYSTEM |
| Report received | July 18, 2024 |
| Owner notification | March 6, 2025 |
| Initiated by | NHTSA Office of Defects Investigation |
Defect
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Safety risk
A vehicle fire increases the risk of injury.
Remedy
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 24V538000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.