Utilimaster Walk-In van Recalls & Complaints by Model Year

NHTSA lists 25 safety recalls and 0 owner complaints across 38 model years of the Utilimaster Walk-In van (1986–2023).

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All Utilimaster Walk-In van recalls (25)

Every NHTSA safety campaign that lists a Utilimaster Walk-In van, most recent first, with the model years each one covers.

1. Bumpers (structure)

   NHTSA 22V856000 Reported November 18, 2022 153 vehicles potentially affected Shyft Group

   Shyft Group (Shyft Group) is recalling certain 2023 Utilimaster Walk-In vans. The retaining nut that holds the shock mount together may have been improperly installed and can loosen.

   Remedy: The remedy is currently under development. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Shyft Group's customer service at 1-800-8582-3454.

   Model years: 2023

2. Critical fasteners (seats)

   NHTSA 22V857000 Reported November 18, 2022 206 vehicles potentially affected Shyft Group

   Shyft Group is recalling certain 2023 Utilimaster Walk-in vans. The passenger side jump seat may be missing a safety clip that prevents the pivot rod from sliding.

   Remedy: The required retaining clip will be installed, free of charge. All affected vehicles were repaired in November 2022. Owners may contact Shyft Group's customer service at 1-800-8582-3454. Shyft Group's number for this…

   Model years: 2023

3. Catalytic convertor (engine and engine cooling) and hoses, lines/piping, and fittings (service brakes)

   NHTSA 22V833000 Reported November 10, 2022 34 vehicles potentially affected Shyft Group

   Shyft Group (Shyft Group) is recalling certain 2022 Utilimaster Walk-In vans. The catalytic converter theft deterrent cover may contact and damage the hydraulic brake lines.

   Remedy: Shyft Group will modify the cover to provide proper clearance and replace damaged brake lines as necessary, free of charge. Owner notification letters are expected to be mailed in November 2022. Owners may contact…

   Model years: 2022

4. Automatic transmission (power train)

   NHTSA 22V754000 Reported October 7, 2022 451 vehicles potentially affected Shyft Group

   Shyft Group is recalling certain 2022 Utilimaster Walk-In vans. The transmission shifter cable may contact the exhaust manifold, causing the outer coating to melt and damaging the cable.

   Remedy: Shyft Group will reroute and secure the transmission shifter cable, free of charge. Owner notification letters were mailed on November 7, 2022. Owners may contact Shyft Group's customer service at 1-800-237-7806. Shyft…

   Model years: 2022

5. Head restraint (seats)

   NHTSA 22V417000 Reported June 13, 2022 5,551 vehicles potentially affected Shyft Group

   Shyft Group (Shyft Group) is recalling certain 2021-2022 Utilimaster Walk-In Vans. The headrest portion of the passenger-side jump seat may have been installed in an incorrect position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202, "Head Restraints."

   Remedy: Shyft Group will install spacers, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Shyft Group's customer service at 1-800-237-7806. Shyft Group's number for this recall is…

   Model years: 2021, 2022

6. Labels (equipment)

   NHTSA 22V341000 Reported May 16, 2022 1,826 vehicles potentially affected Shyft Group

   Shyft Group is recalling certain 2022 Utilimaster Walk-in vans. The tire size and tire pressures on the tire placard and certification label may be incorrect. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims" and 49 CFR Part 567, "Certification."

   Remedy: Shyft Group will replace the labels, free of charge. Owner notification letters were mailed on May 20, 2022. Owners may contact Shyft Group's customer service at 1-800-582-3454. Shyft Group's number for this recall is…

   Model years: 2022

7. Bumpers (structure) and frame and members (structure)

   NHTSA 21V572000 Reported July 27, 2021 4,885 vehicles potentially affected Shyft Group

   Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment.

   Remedy: Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be…

   Model years: 2020, 2021

8. Tie rod assembly (steering)

   NHTSA 21V551000 Reported July 21, 2021 76 vehicles potentially affected Shyft Group

   Shyft Group is recalling certain 2021-2022 Utilimaster Walk-In vans. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.

   Remedy: Daimler Trucks North America (DTNA) will mail owner letters on behalf of Shyft Group, and DTNA service facilities will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed on…

   Model years: 2021, 2022

9. Accelerator pedal (vehicle speed control)

   NHTSA 20V629000 Reported October 12, 2020 80 vehicles potentially affected Shyft Group

   Shyft Group (Shyft Group) is recalling certain 2020 Utilimaster Walk-In vans. If depressed to the floor of the vehicle, the throttle pedal may get trapped in the open position by the tread plate installed on the floor at the driver's pedestal.

   Remedy: Shyft Group will notify owners, and dealers will inspect for appropriate clearance between the throttle pedal and the tread plate. If there is not adequate clearance, dealers will adjust the tread plate for adequate…

   Model years: 2020

10. Brake lights (exterior lighting) and pedals and linkages (service brakes)

    NHTSA 19V477000 Reported June 21, 2019 4,534 vehicles potentially affected Spartan Motors USA

    Spartan Motors USA (Spartan) is recalling certain 2012-2019 Fleet Utilimaster Walk In vehicles built on a DTNA chassis. The brake pedal clevis pin clip may rub or bend on the throttle pedal and possibly detach.

    Remedy: DTNA will notify Spartan owners, and DTNA dealers will inspect the clevis pin clearance and correct it as necessary, free of charge. The recall began July 22, 2019. Owners may contact DTNA customer service at…

    Model years: 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019

11. Retractor (seat belts)

    NHTSA 18V377000 Reported June 6, 2018 3,194 vehicles potentially affected Spartan Motors USA

    Spartan Motors USA (Spartan) is recalling certain 1991-2018 Utilimaster Aeromaster and Walk-In Vans. These vehicles were manufactured with front seat belts that do not have an emergency locking seat belt retractor or automatic locking seat belt retractor. As such, these vehicles fail to comply with the requirements of Federal Motor…

    Remedy: Spartan will notify owners and will install seat belts with retractors, free of charge. The recall began on August 6, 2018. Owners may contact Spartan customer service at 1-800-582-3454. Spartan's number for this…

    Model years: 1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018

12. Seat belts

    NHTSA 17V492000 Reported August 7, 2017 190 vehicles potentially affected Spartan Motors USA

    Spartan Motors USA (Spartan) is recalling certain 2014-2017 Utilimaster Walk-In Vans. In the event of a crash, the seat belt D-ring mounting may detach, preventing the seat belt from restraining the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat…

    Remedy: Spartan will notify owners, and dealers will install a seat belt mounting reinforcement bracket, free of charge. The recall began on August 18, 2017. Owners may contact Spartan customer service at 1-517-543-6400.…

    Model years: 2014, 2015, 2016, 2017

13. Recliner (seats)

    NHTSA 16V639000 Reported September 2, 2016 151 vehicles potentially affected Spartan Motors USA

    Spartan Motors USA (Spartan) is recalling certain model year 2016 Utilimaster Walk-In Vans manufactured January 1, 2016, to August 24, 2016 and equipped with a reclining style seat. The driver's seat on the affected vehicles may recline unexpectedly.

    Remedy: Utilimaster will notify owners, and dealers will replace the seat with a non-reclining one, free of charge. The recall began on October 17, 2016. Owners may contact Utilimaster customer service at 1-800-582-3454.…

    Model years: 2016

14. Labels (equipment) and tires

    NHTSA 15V670000 Reported October 19, 2015 406 vehicles potentially affected Spartan Motors USA

    Spartan Motors USA (Spartan) is recalling certain model year 2014-2015 Utilimaster Vans manufactured July 11, 2014, to September 22, 2015. The affected vehicles may be equipped with a Tire placard that indicates the wrong cargo capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…

    Remedy: Utilimaster will notify owners and will send a label with the cargo capacity information corrected, free of charge. The recall began on December 17, 2015. Owners may contact Utilimaster customer service at…

    Model years: 2014, 2015

15. Hoses, lines/piping, and fittings (service brakes)

    NHTSA 15V667000 Reported October 16, 2015 209 vehicles potentially affected Spartan Motors USA

    Spartan Motors USA (Spartan) is recalling certain model year 2012 Utilimaster Walk-In Vans manufactured September 26, 2011, to June 25, 2012. The affected vehicles have an undercarriage ramp that may rub against a hydraulic brake line.

    Remedy: Utilimaster will notify owners, and dealers will install a new hydraulic brake line that will not contact the undercarriage ramp, free of charge. The recall began on November 25, 2015. Owners may contact Utilimaster…

    Model years: 2012

16. Driveshaft (power train)

    NHTSA 15V249000 Reported April 28, 2015 97 vehicles potentially affected Spartan Motors, Inc.

    Spartan Motors, Inc. (Spartan) is recalling certain model year 2014 Utilitmaster Walk-In Vans manufactured December 8, 2014, to January 23, 2015, and altered by Lippert Components. Due to inadequately torqued fasteners, the driveshaft may disconnect.

    Remedy: Spartan will notify owners, and dealers will inspect the torque of the driveshaft fasteners, tightening them as necessary, free of charge. The recall began on June 8, 2015. Owners may contact Spartan customer service…

    Model years: 2014

17. Camera system (back over prevention)

    NHTSA 15V247000 Reported April 27, 2015 2,904 vehicles potentially affected Spartan Motors, Inc.

    Spartan Motors, Inc. (Spartan) is recalling certain model year 2012-2015 Utilimaster Walk-in vans and truck body vehicles manufactured January 21, 2014, to March 12, 2015. The affected vehicles are equipped with a back up camera system which may display images from the camera in reverse.

    Remedy: Spartan will notify owners, and dealers will inspect the vehicles and replace any camera that is not displaying the correct images. The recall began on June 24, 2015. Owners may contact Spartan customer service at…

    Model years: 2012, 2013, 2014, 2015

18. Fuses and circuit breakers (electrical system)

    NHTSA 03V275000 Reported July 29, 2003 4,001 vehicles potentially affected UTILIMASTER CORPORATION

    On certain walk-in vans, a fuse was installed by ford. However, utilimaster installed a wire. The fuse is not compatible with the wire gauge installed by utilimaster.

    Remedy: Owners will be provided with a replacement fuse. Owner notification began octoner 1, 2003. Owners should contact utilimaster at 1-800-582-3454.

    Model years: 1996, 1997, 1998, 1999, 2000, 2001

19. Exterior lighting

    NHTSA 01V224000 Reported July 3, 2001 2,730 vehicles potentially affected UTILIMASTER CORPORATION

    Vehicle description: walk-in van trucks supplied to fleet accounts. The LED clearance lamps, mounted at a 30-degree set-back position, do not comply with two of the required test points of FMVSS no. 108, "lamps, reflective devices, and associated equipment."

    Remedy: Owners will be provided with remedy instructions for this campaign and will be reimbursed by utilimaster for parts and labor costs involved. Owner notification began july 30, 2001. Owners who do not receive the free…

    Model years: 1997, 1998, 1999

20. Hoses, lines/piping, and fittings (service brakes)

    NHTSA 01V178000 Reported May 31, 2001 558 vehicles potentially affected UTILIMASTER CORPORATION

    Vehicle description: walk-in delivery vans supplied to fed ex (fed ex w700). A bolt and nut installed through the chassis frame rail to support a new seat mount design could have partially collapse a brake line as the nut was tightened on the bolt.

    Remedy: Fed ex will be supplied with instructions for inspecting for the defect and how to replace the defective brake line if the problem exists. Fed ex was notified by telephone on may 25, 2001. Only fed ex vehicles are…

    Model years: 2001

21. Fan/motor (visibility)

    NHTSA 01V003000 Reported January 5, 2001 15,762 vehicles potentially affected UTILIMASTER CORPORATION

    Vehicle description: walk-in delivery vans supplied to the united states postal service. Under certain snow conditions, if moisture gets into the blower motor and subsequently refreezes, the blower motor could seize causing a resistor to overheat.

    Remedy: Utilimaster will install fuses between the resistors and the power supply, which will protect the resistor assembly in the event of an overcurrent situation. An existing fuse will be resized to protect the wiring…

    Model years: 1999, 2000, 2001

22. Hood (structure)

    NHTSA 97V027000 Reported February 22, 1997 3,132 vehicles potentially affected UTILIMASTER CORPORATION

    When the vehicle is being driven, the force of the wind against the hood can force the hood behind the bumper allowing the hood to drop. This reduces the tension on the two rubber hold-downs which then become loose.

    Remedy: Dealers will add a metal bracket and a second bumper above and behind the original bumper so that the hood cannot be pushed or slip behind the original (bottom) bumper.

    Model years: 1996, 1997

23. Driveline (power train)

    NHTSA 96V190000 Reported October 4, 1996 701 vehicles potentially affected UTILIMASTER CORPORATION

    These vehicles are missing a propshaft retainer strap. In the event of a driveline detachment, this strap prevents the driveline from contacting the ground.

    Remedy: Dealers will inspect the vehicles and if necessary insall a propshaft retainer strap.

    Model years: 1988, 1989, 1990, 1991, 1992, 1993, 1994, 1995, 1996

24. Labels (equipment)

    NHTSA 95V162000 Reported August 18, 1995 143 vehicles potentially affected UTILIMASTER CORPORATION

    The tires/tire pressures and wheels listed on the label are incorrect. This does not comply with FMVSS no. 120, "tire selection and rims for motor vehicles other than passenger cars."

    Remedy: Owners will be mailed a supplementary label containing the correct tire information and instructions for installing the label on vehicles. If owners prefer, their dealer can install the label for them.

    Model years: 1995

25. Windshield wiper/washer (visibility)

    NHTSA 90V192000 Reported November 12, 1990 284 vehicles potentially affected UTILIMASTER CORPORATION

    The two sections of wiper arm may contact or cross each other and bind with eventual failure of attachment rivet; also, wiper blade could contact window moulding with increased potential for wiper arm failure.

    Remedy: Reduce blade sweep area to an arc specification of 85 degrees through a retrofit conlink kit.

    Model years: 1986, 1987, 1988, 1989, 1990

Other Utilimaster models

• Aeromaster2 complaints
• Aeromate2 complaints
• 350 complaints
• Cabmaster0 complaints
• Chevrolet C55000 complaints
• Frp Truck Body0 complaints
• Metris0 complaints
• Metromaster0 complaints

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.