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NHTSA Recall 21V572000: Bumpers (structure) and frame and members (structure)

Shyft Group reported this safety recall to NHTSA on , covering an estimated 4,885 vehicles. It affects 2020–2021 Utilimaster Walk-In van.

4,885
vehicles potentially affected
1
model affected
2021
owners notified (October 15)
NHTSA campaign21V572000
Manufacturer campaign21-19
ComponentsSTRUCTURE › BODY › BUMPERS; STRUCTURE › FRAME AND MEMBERS
Report receivedJuly 27, 2021
Owner notificationOctober 15, 2021
Initiated byManufacturer

Defect

Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment.

Safety risk

The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.

Remedy

Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-19.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles covered by recall 21V572000

Make and modelModel years
Utilimaster Walk-In van2020, 2021

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.