2021 RAM ProMaster City Recalls, Complaints & Specs
3 safety recalls list the 2021 RAM ProMaster City, and owners have filed 5 complaints with NHTSA. Check your own VIN below.
3 safety recalls for the 2021 RAM ProMaster City
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Turn signal (exterior lighting)
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and…
Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's…
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Retractor (seat belts) and seat belts
Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number…
Remedy: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US…
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Service brakes, hydraulic: control unit/module
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Remedy: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
5 owner complaints filed with NHTSA
Owners of the 2021 RAM ProMaster City have filed 5 complaints with NHTSA. Complaints peaked in 2021 with 2 filed that year.
Most-reported components
What owners are reporting
“Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failu”
Owner complaint to NHTSA, December 12, 2024 · Engine
“Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failu”
Owner complaint to NHTSA, December 12, 2024 · Engine
Fuel economy and specs
EPA ratings for the 2021 Ram Promaster City. Ranges cover every tested configuration.
| Combined | 24 mpg |
|---|---|
| City / Highway | 21 / 28 |
| Fuel | Regular |
| EPA class | Special Purpose Vehicle 2WD |
| Engine | 4 cyl, 2.4 L |
| Transmission | Automatic 9-spd |
Compare RAM ProMaster City model years
Recall and complaint counts for every RAM ProMaster City model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2015 RAM ProMaster City | 3 | 27 |
| 2016 RAM ProMaster City | 3 | 25 |
| 2017 RAM ProMaster City | 3 | 19 |
| 2018 RAM ProMaster City | 2 | 16 |
| 2019 RAM ProMaster City | 1 | 5 |
| 2020 RAM ProMaster City | 2 | 1 |
| 2021 RAM ProMaster City | 3 | 5 |
| 2022 RAM ProMaster City | 0 | 2 |
Checking a specific 2021 RAM ProMaster City
How do I know if my 2021 RAM ProMaster City has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 3 campaigns currently list the 2021 RAM ProMaster City; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised RAM dealer with your VIN and the NHTSA campaign number (for example 21V147000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other RAM models
- 150011,781 complaints
- 25005,130 complaints
- 35002,351 complaints
- ProMaster647 complaints
- 5500156 complaints
- 450048 complaints
- ProMaster 250032 complaints
- ProMaster 350016 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.