2017 RAM 5500 Recalls, Complaints & Specs
7 safety recalls list the 2017 RAM 5500, and owners have filed 21 complaints with NHTSA. Check your own VIN below.
7 safety recalls for the 2017 RAM 5500
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
-
Service brakes, hydraulic: control unit/module
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Remedy: Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed…
-
Lugs/nuts/bolts/studs (wheels)
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner…
-
Software (electrical system) and 2 other components
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis…
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler…
-
Automatic transmission (power train)
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in…
Remedy: Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may…
-
Equipment
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the…
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or…
-
Column shift (power train)
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged…
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer…
-
Diesel (engine and engine cooling)
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Remedy: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this…
21 owner complaints filed with NHTSA
Owners of the 2017 RAM 5500 have filed 21 complaints with NHTSA; 2 describe a fire. The average mileage at failure in those reports is 105,772 miles. Complaints peaked in 2019 with 5 filed that year.
Most-reported components
What owners are reporting
“The contact owns a 2017 Ram 5500. The contact stated that the ABS and traction control warning lights were illuminated. The braking system was not operating normally. The contact received notification”
Owner complaint to NHTSA, September 10, 2026 · Service brakes, hydraulic
“My vehicle does not currently show an open recall in the NHTSA VIN lookup, but the vehicle has experienced repeated and potentially catastrophic wheel and brake-related failures. I am requesting that”
Owner complaint to NHTSA, September 5, 2026 · Wheels
Compare RAM 5500 model years
Recall and complaint counts for every RAM 5500 model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2008 RAM 5500 | 1 | 0 |
| 2009 RAM 5500 | 2 | 0 |
| 2013 RAM 5500 | 9 | 4 |
| 2014 RAM 5500 | 10 | 11 |
| 2015 RAM 5500 | 8 | 13 |
| 2016 RAM 5500 | 7 | 17 |
| 2017 RAM 5500 | 7 | 21 |
| 2018 RAM 5500 | 8 | 38 |
| 2019 RAM 5500 | 9 | 12 |
| 2020 RAM 5500 | 9 | 8 |
| 2021 RAM 5500 | 5 | 4 |
| 2022 RAM 5500 | 4 | 26 |
| 2023 RAM 5500 | 3 | 0 |
| 2024 RAM 5500 | 2 | 0 |
| 2025 RAM 5500 | 4 | 2 |
| 2026 RAM 5500 | 4 | 0 |
Checking a specific 2017 RAM 5500
How do I know if my 2017 RAM 5500 has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 7 campaigns currently list the 2017 RAM 5500; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised RAM dealer with your VIN and the NHTSA campaign number (for example 17V562000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other RAM models
- 150011,781 complaints
- 25005,130 complaints
- 35002,351 complaints
- ProMaster647 complaints
- ProMaster City100 complaints
- 450048 complaints
- ProMaster 250032 complaints
- ProMaster 350016 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.