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2004 Peterbilt 387 Recalls, Complaints & Specs

3 safety recalls list the 2004 Peterbilt 387, and owners have filed 1 complaint with NHTSA. Check your own VIN below.

3
safety recalls
1
owner complaint to NHTSA

3 safety recalls for the 2004 Peterbilt 387

Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.

  1. Equipment

    NHTSA 06V251000 Reported 40 vehicles potentially affected PACCAR INCORPORATED

    On certain trucks, when using a cummins electronic icon service tool 2.2, an unintended engine start will occur.

    Remedy: Cummins is conducting this recall (please see 06e063000) and will replace the icon service tool 2.2 with a new icon service tool 2.3 free of charge. Owners may contact cummins at 1-800-343-7357 or peterbilt at…

  2. Engine and engine cooling

    NHTSA 05V570000 Reported 30,995 vehicles potentially affected PACCAR INCORPORATED

    On certain tractors equipped with caterpillar diesel engines, the variable valve actuation oil line may wear against the sharp edge of the cylinder head if not positioned correctly.

    Remedy: Caterpillar, in conjunction with paccar, will be conducting the owner notification and remedy for this campaign free of charge. Owners may call caterpillar at 309-675-6496, kenworth at 425-828-5440, or peterbilt at…

  3. Seats

    NHTSA 04V548000 Reported 251 vehicles potentially affected PACCAR INCORPORATED

    On certain heavy duty trucks, the pivot bolts which hold the seat back frame to the seat cushion frame can loosen and possibly fracture or dislodge, causing the seat back to fail to provide full support to the driver.

    Remedy: Gra-mag will provide customers with repair kits which include instructions and parts to repair the seat. Owners should contact gra-mag at 614-875-8435 or peterbilt at 940-591-4201.

1 owner complaint filed with NHTSA

Owners of the 2004 Peterbilt 387 have filed 1 complaint with NHTSA. Complaints peaked in 2005 with 1 filed that year.

Most-reported components

What owners are reporting

“Dt: contact states while driving the hood comes up. There is a hood latch assembly available. *ak”

Owner complaint to NHTSA, June 10, 2005 · Latches/locks/linkages

Compare Peterbilt 387 model years

Recall and complaint counts for every Peterbilt 387 model year in NHTSA's database.

Model yearRecallsComplaints
1998 Peterbilt 38710
1999 Peterbilt 38770
2000 Peterbilt 38770
2001 Peterbilt 38722
2002 Peterbilt 38720
2003 Peterbilt 38720
2004 Peterbilt 38731
2005 Peterbilt 38742
2006 Peterbilt 38740
2007 Peterbilt 38760
2008 Peterbilt 387144
2009 Peterbilt 38792
2010 Peterbilt 38760
2011 Peterbilt 38760
2012 Peterbilt 38730
2013 Peterbilt 38720
2014 Peterbilt 38720
2015 Peterbilt 38720
2016 Peterbilt 38720

Checking a specific 2004 Peterbilt 387

How do I know if my 2004 Peterbilt 387 has an open recall?

Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 3 campaigns currently list the 2004 Peterbilt 387; your car may already have been repaired under some of them.

Is the recall repair free?

Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Peterbilt dealer with your VIN and the NHTSA campaign number (for example 04V548000).

What is the difference between a recall and a complaint?

A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.

Other Peterbilt models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.