2004 Orion VII Recalls, Complaints & Specs
13 safety recalls list the 2004 Orion VII. Check your own VIN below.
13 safety recalls for the 2004 Orion VII
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Electrical system
Daimler Buses North America Ltd. (DBNA) is recalling certain model year 2003-2008 Orion V and model year 2002-2010 VII buses equipped with Sure Power equalizers and DC-DC Converters. The specific potting compound used in the equalizers and convertors for insulation was found to be capable of conducting electricity after being exposed to…
Remedy: DBNA will notify owners and Sure Power representatives will change out the equalizer and/or convertor, free of charge. The recall is expected to begin during November 2014. Owners may contact DBNA at 1-905-403-1111.
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Pedal/hand lever(motorcycle) (power train)
Daimler buses is recalling certain orion transit buses equipped with the morse remote throttle control. The morse remote throttle control panel is located in the engine compartment and a switch on it is labeled, "throttle"; "off" or "front" and "on" or "rear" selecting the active engine control station. If a person operating the engine…
Remedy: Daimler will provide instructions to modify the wiring to the morse throttle control switch. This service will be performed free of charge. The safety recall began on april 1, 2010. Owners may contact daimler buses at…
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Interior lighting
Daimler buses of north america is recalling certain model year 2002 through 2009 orion transit buses equipped with luminator horizon LED side destination signs. The connector board can corrode due to an accumulation of moisture under the connector.
Remedy: Orion will notify owners and the buses will be repaired by luminator free of charge. Please see luminator's defect report 09e-054. The safety recall is expected to begin during november 2009. Owners may contact…
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Diesel (engine and engine cooling)
Daimler buses is recalling 175 my 2004-2008 orion v and vii buses equipped with a cummins isl diesel engines. Due to various alternator cable routing configurations, it may be possible for the cable to rub on engine components.
Remedy: Daimler buses will reroute the alternator cable to ensure that the cable does not contact engine components. The recall is expected to begin on or before january 2009. Owners may contact daimler buses at 1-800-716-7466.
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Engine and engine cooling
On certain transit buses equipped with cummins engines configured with diesel particulate filters (dpf) and ultra compact modules (ucm), the ucm may fail. The ucm is located in a wiring harness inside the engine compartment on the curb side.
Remedy: Owners will be provided with instructions and parts to replace the 5 amp circuit breaker with a 2 amp fuse to mitigate the failure of the ucm from subsequently causing a fire. The recall began on january 25, 2008.…
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Exhaust system (engine and engine cooling)
On certain transit buses built with cummins isl engines, the exhaust elbow was incorrectly assembled and welded during production. The upper flange has a butt type weld instead of a fillet type weld.
Remedy: Owners will be reimbursed for the replacement of the exhaust elbow. The recall began during september 2007. Owners may contact orion at 1-800-716-7466.
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Service brakes, air
On certain buses equipped with a graham white brake air dryer model qba15, the brake air dryer timer does not function properly. The air entering into the brake system may not have the moisture removed. If not properly drained, small ice crystals may form in the brake system preventing the system to operate the brakes properly.
Remedy: Daimlerchrysler is working with graham white to develop a remedy. Owners are being asked to inspect the wet brake air tank for moisture by using a manual drain. Only two customers are involved and have been contacted.
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Fuel pump (fuel system)
On certain transit buses equipped with cummins isb-02 diesel engines built with emc controlled fuel lift pumps. Erratic voltage supply to the fuel lift pump causes premature electric brush wear internal to the fuel lift pump. This premature wear could result in fuel lift pump failure and in some cases may cause an engine stall condition.
Remedy: Cummins, in conjunction with orion, will notify owners and repair the engines by emc recalibration and replacement of the fuel lift pump at no charge to the customer. Owners may contact cummins assistance center at…
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Door (structure)
On certain commercial buses equipped with vapor door assemblies, the two piece curved connecting rods when used as an element of the door actuation linkage in conjunction with a vapor medium pneumatic differential engine, may be subject to fatigue failure resulting in bending or breaking of the connecting rod.
Remedy: Orion is working with vapor bus international to notify owners and have the repair performed on their vehicles. The remedy consists of replacing the two piece connecting rod with a one piece connecting rod. Owners may…
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Fuel system, diesel
On certain transit buses, the fuel lift pump could fail in a manner which results in engine fuel starvation, which could result in a stall condition. Potential lift pump failure modes include: brush wear out, bushing failure, rotor tab insert failure, or any other failure mode that would cause the fuel pumping element to stop spinning.
Remedy: Cummins is conducting the owner notification and remedy for this campaign. Owners may contact cummins at 1-800-343-7357 or orion bus at 905-403-7807.
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Tie rod assembly (steering)
On certain transit busses equipped with arvinmeritor urresko tie rod clamps, heat treatment of clamps created a surface hardness that could lead to a fracture of the clamps.
Remedy: Arvinmeritor is conducting the owner notification and remedy for this campaign. Owners may contact arvinmeritor at 1-866-668-7221 or orion bus at 905-403-7832.
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Latches/locks/linkages
On certain buses, the battery storage sliding tray locking toggle was not tightened sufficiently. The battery door can open allowing the battery tray to slide out from the stored position.
Remedy: Dealers will inspect and add a locking pin to keep the battery tray from sliding. Orion has not yet provided an owner notification schedule for this campaign. Customers may also contact orion at 1-905-403-7832.
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Non-powered axle assembly (suspension)
On certain buses, the assembly of the walking beam connection to the rear suspension exhibits loose or breaking of bolts due to misaligned spacers.
Remedy: Dealers will inspect and replace the spacer with one that will provide proper alignment where needed and confirm torque. The recall began july 14, 2005. Owners should contact orion at 1-905-403-7832.
No owner complaints on file
NHTSA has no owner complaints on file for the 2004 Orion VII. For context, the average model year in NHTSA's database has dozens; a zero can mean a reliable vehicle, a rare one, or both.
Compare Orion VII model years
Recall and complaint counts for every Orion VII model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2001 Orion VII | 2 | 0 |
| 2002 Orion VII | 6 | 0 |
| 2003 Orion VII | 7 | 0 |
| 2004 Orion VII | 13 | 0 |
| 2005 Orion VII | 11 | 0 |
| 2006 Orion VII | 9 | 0 |
| 2007 Orion VII | 9 | 1 |
| 2008 Orion VII | 11 | 0 |
| 2009 Orion VII | 8 | 1 |
| 2010 Orion VII | 5 | 0 |
| 2011 Orion VII | 4 | 0 |
| 2012 Orion VII | 4 | 0 |
Checking a specific 2004 Orion VII
How do I know if my 2004 Orion VII has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 13 campaigns currently list the 2004 Orion VII; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Orion dealer with your VIN and the NHTSA campaign number (for example 04V425000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Orion models
- VI4 complaints
- I2 complaints
- Orion2 complaints
- V2 complaints
- II0 complaints
- Orion V0 complaints
- Orion VII0 complaints
- Orion VII Li-Ion Ess0 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.