2002 Orion VII Recalls, Complaints & Specs
6 safety recalls list the 2002 Orion VII. Check your own VIN below.
6 safety recalls for the 2002 Orion VII
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Electrical system
Daimler Buses North America Ltd. (DBNA) is recalling certain model year 2003-2008 Orion V and model year 2002-2010 VII buses equipped with Sure Power equalizers and DC-DC Converters. The specific potting compound used in the equalizers and convertors for insulation was found to be capable of conducting electricity after being exposed to…
Remedy: DBNA will notify owners and Sure Power representatives will change out the equalizer and/or convertor, free of charge. The recall is expected to begin during November 2014. Owners may contact DBNA at 1-905-403-1111.
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Pedal/hand lever(motorcycle) (power train)
Daimler buses is recalling certain orion transit buses equipped with the morse remote throttle control. The morse remote throttle control panel is located in the engine compartment and a switch on it is labeled, "throttle"; "off" or "front" and "on" or "rear" selecting the active engine control station. If a person operating the engine…
Remedy: Daimler will provide instructions to modify the wiring to the morse throttle control switch. This service will be performed free of charge. The safety recall began on april 1, 2010. Owners may contact daimler buses at…
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Interior lighting
Daimler buses of north america is recalling certain model year 2002 through 2009 orion transit buses equipped with luminator horizon LED side destination signs. The connector board can corrode due to an accumulation of moisture under the connector.
Remedy: Orion will notify owners and the buses will be repaired by luminator free of charge. Please see luminator's defect report 09e-054. The safety recall is expected to begin during november 2009. Owners may contact…
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Door (structure)
On certain commercial buses equipped with vapor door assemblies, the two piece curved connecting rods when used as an element of the door actuation linkage in conjunction with a vapor medium pneumatic differential engine, may be subject to fatigue failure resulting in bending or breaking of the connecting rod.
Remedy: Orion is working with vapor bus international to notify owners and have the repair performed on their vehicles. The remedy consists of replacing the two piece connecting rod with a one piece connecting rod. Owners may…
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Latches/locks/linkages
On certain buses, the battery storage sliding tray locking toggle was not tightened sufficiently. The battery door can open allowing the battery tray to slide out from the stored position.
Remedy: Dealers will inspect and add a locking pin to keep the battery tray from sliding. Orion has not yet provided an owner notification schedule for this campaign. Customers may also contact orion at 1-905-403-7832.
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Storage (fuel system)
Certain buses equipped with compressed natural gas fuel containers, model alt823d, p/n 1273147, do not conform to the requirements of federal motor vehicle safety standard no. 304, 'compressed natural gas fuel container integrity.' the ngv container's pressure relief devices fail to timely and fully activate as required by the standard.
Remedy: Structural composites will notify the orion bus owners. Structural composites has not yet provided the agency with a finalized remedy. Owners should contact sci at 1-909-444-2503 or orion at 1-905-403-7832.
No owner complaints on file
NHTSA has no owner complaints on file for the 2002 Orion VII. For context, the average model year in NHTSA's database has dozens; a zero can mean a reliable vehicle, a rare one, or both.
Compare Orion VII model years
Recall and complaint counts for every Orion VII model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2001 Orion VII | 2 | 0 |
| 2002 Orion VII | 6 | 0 |
| 2003 Orion VII | 7 | 0 |
| 2004 Orion VII | 13 | 0 |
| 2005 Orion VII | 11 | 0 |
| 2006 Orion VII | 9 | 0 |
| 2007 Orion VII | 9 | 1 |
| 2008 Orion VII | 11 | 0 |
| 2009 Orion VII | 8 | 1 |
| 2010 Orion VII | 5 | 0 |
| 2011 Orion VII | 4 | 0 |
| 2012 Orion VII | 4 | 0 |
Checking a specific 2002 Orion VII
How do I know if my 2002 Orion VII has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 6 campaigns currently list the 2002 Orion VII; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Orion dealer with your VIN and the NHTSA campaign number (for example 04V411000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Orion models
- VI4 complaints
- I2 complaints
- Orion2 complaints
- V2 complaints
- II0 complaints
- Orion V0 complaints
- Orion VII0 complaints
- Orion VII Li-Ion Ess0 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.