RecallMyCar

2023 Mercedes-Benz EQE350 Recalls, Complaints & Specs

1 safety recall lists the 2023 Mercedes-Benz EQE350, and owners have filed 5 complaints with NHTSA. Check your own VIN below.

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safety recall
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complaints citing a crash / fire

1 safety recall for the 2023 Mercedes-Benz EQE350

Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.

  1. Software (electrical system) and headlights (exterior lighting)

    NHTSA 23V853000 Reported 10 vehicles potentially affected Mercedes-Benz USA, LLC

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.

    Remedy: Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

5 owner complaints filed with NHTSA

Owners of the 2023 Mercedes-Benz EQE350 have filed 5 complaints with NHTSA; 1 describe a crash and 1 describe a fire. Complaints peaked in 2024 with 4 filed that year.

Most-reported components

What owners are reporting

“On [XXX] an alert pop up on dash board saying to stop the car. I was driving I [XXX]. When stopped car showed an alert to Tow the car to dealer because a malfunction in the system. Called tow company”

Owner complaint to NHTSA, May 27, 2024 · Unknown or other

“Driving almost 60 mph, car shuddered and went to 20 mph then 10 mph in seconds. Drove on the shoulder, only 650 miles since I leased the car. Second time has happened in four weeks.”

Owner complaint to NHTSA, March 24, 2024 · Power train

Checking a specific 2023 Mercedes-Benz EQE350

How do I know if my 2023 Mercedes-Benz EQE350 has an open recall?

Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 1 campaign currently lists the 2023 Mercedes-Benz EQE350; your car may already have been repaired under it.

Is the recall repair free?

Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Mercedes-Benz dealer with your VIN and the NHTSA campaign number (for example 23V853000).

What is the difference between a recall and a complaint?

A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.

Other Mercedes-Benz models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.