NHTSA Recall 23V853000: Software (electrical system) and headlights (exterior lighting)
Mercedes-Benz USA, LLC reported this safety recall to NHTSA on , covering an estimated 10 vehicles. It affects 2023 Mercedes-Benz EQE350.
| NHTSA campaign | 23V853000 |
|---|---|
| Manufacturer campaign | 2024010009 |
| Components | ELECTRICAL SYSTEM › SOFTWARE; EXTERIOR LIGHTING › HEADLIGHTS |
| Report received | December 15, 2023 |
| Owner notification | February 2, 2024 |
| Initiated by | Manufacturer |
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Safety risk
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
Remedy
Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 23V853000
| Make and model | Model years |
|---|---|
| Mercedes-Benz EQE350 | 2023 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.