RecallMyCar

2013 Mercedes-Benz E400 Hybrid Recalls, Complaints & Specs

2 safety recalls list the 2013 Mercedes-Benz E400 Hybrid, and owners have filed 2 complaints with NHTSA. Check your own VIN below.

2
safety recalls
2
owner complaints to NHTSA
1 / 0
complaints citing a crash / fire

2 safety recalls for the 2013 Mercedes-Benz E400 Hybrid

Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.

  1. Communication

    NHTSA 19V787000 Reported 24,226 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit:…

    Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The…

  2. Hood (structure)

    NHTSA 15V088000 Reported 147,224 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic…

    Remedy: MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's…

2 owner complaints filed with NHTSA

Owners of the 2013 Mercedes-Benz E400 Hybrid have filed 2 complaints with NHTSA; 1 describe a crash. The average mileage at failure in those reports is 33,560 miles. Complaints peaked in 2013 with 1 filed that year.

Most-reported components

What owners are reporting

“My car was parked in our garage which is level. My son and i got into the car, and i attempted to put the car in reverse to leave. After several attempts, the car would not go into gear. With the car”

Owner complaint to NHTSA, December 20, 2016 · Power train

“Tl* the contact owns a 2013 mercedes-benz e400 hybrid. The contact stated that while driving approximately 70 MPH, she depressed the brake pedal but the brakes did not respond. The contact continued t”

Owner complaint to NHTSA, February 8, 2013 · Service brakes

Compare Mercedes-Benz E400 Hybrid model years

Recall and complaint counts for every Mercedes-Benz E400 Hybrid model year in NHTSA's database.

Model yearRecallsComplaints
2013 Mercedes-Benz E400 Hybrid22
2014 Mercedes-Benz E400 Hybrid31
2015 Mercedes-Benz E400 Hybrid20

Checking a specific 2013 Mercedes-Benz E400 Hybrid

How do I know if my 2013 Mercedes-Benz E400 Hybrid has an open recall?

Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 2 campaigns currently list the 2013 Mercedes-Benz E400 Hybrid; your car may already have been repaired under some of them.

Is the recall repair free?

Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Mercedes-Benz dealer with your VIN and the NHTSA campaign number (for example 15V088000).

What is the difference between a recall and a complaint?

A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.

Other Mercedes-Benz models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.