RecallMyCar

2020 Mack Pinnacle (pi/pn) Recalls, Complaints & Specs

4 safety recalls list the 2020 Mack Pinnacle (pi/pn). Check your own VIN below.

4
safety recalls
0
owner complaints to NHTSA

4 safety recalls for the 2020 Mack Pinnacle (pi/pn)

Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.

  1. Software (electrical system) and service brakes, hydraulic: control unit/module

    NHTSA 24V792000 Reported 59,338 vehicles potentially affected Mack Trucks, Inc.

    Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

    Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

  2. Software (electronic stability control (esc))

    NHTSA 21V233000 Reported 557 vehicles potentially affected Mack Trucks, Inc.

    Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor…

    Remedy: Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this…

  3. Exterior lighting

    NHTSA 19V209000 Reported 43 vehicles potentially affected Mack Trucks, Inc.

    Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem and Pinnacle trucks. The conspicuity reflectors at the back of the cab may be blocked by the exhaust system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

    Remedy: Mack has notified owners, and dealers will install additional reflectors on the back of the cab, free of charge. The recall began April 10, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's…

  4. Exterior (visibility)

    NHTSA 19V054000 Reported 3,906 vehicles potentially affected Mack Trucks, Inc.

    Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.

    Remedy: Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.

No owner complaints on file

NHTSA has no owner complaints on file for the 2020 Mack Pinnacle (pi/pn). For context, the average model year in NHTSA's database has dozens; a zero can mean a reliable vehicle, a rare one, or both.

Compare Mack Pinnacle (pi/pn) model years

Recall and complaint counts for every Mack Pinnacle (pi/pn) model year in NHTSA's database.

Model yearRecallsComplaints
2018 Mack Pinnacle (pi/pn)20
2019 Mack Pinnacle (pi/pn)30
2020 Mack Pinnacle (pi/pn)40
2021 Mack Pinnacle (pi/pn)40
2022 Mack Pinnacle (pi/pn)40
2023 Mack Pinnacle (pi/pn)10
2024 Mack Pinnacle (pi/pn)50
2025 Mack Pinnacle (pi/pn)20
2026 Mack Pinnacle (pi/pn)10
2027 Mack Pinnacle (pi/pn)10

Checking a specific 2020 Mack Pinnacle (pi/pn)

How do I know if my 2020 Mack Pinnacle (pi/pn) has an open recall?

Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 4 campaigns currently list the 2020 Mack Pinnacle (pi/pn); your car may already have been repaired under some of them.

Is the recall repair free?

Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Mack dealer with your VIN and the NHTSA campaign number (for example 19V054000).

What is the difference between a recall and a complaint?

A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.

Other Mack models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.