Skip to content

Mack Pinnacle (pi/pn) Recalls & Complaints by Model Year

NHTSA lists 14 safety recalls and 0 owner complaints across 10 model years of the Mack Pinnacle (pi/pn) (2018–2027).

14
safety recalls, all years
0
owner complaints, all years
2024
year with most recalls

Pick your Mack Pinnacle (pi/pn) model year

Model yearRecallsComplaints
2027 Mack Pinnacle (pi/pn)10
2026 Mack Pinnacle (pi/pn)10
2025 Mack Pinnacle (pi/pn)20
2024 Mack Pinnacle (pi/pn)50
2023 Mack Pinnacle (pi/pn)10
2022 Mack Pinnacle (pi/pn)40
2021 Mack Pinnacle (pi/pn)40
2020 Mack Pinnacle (pi/pn)40
2019 Mack Pinnacle (pi/pn)30
2018 Mack Pinnacle (pi/pn)20

All Mack Pinnacle (pi/pn) recalls (14)

Every NHTSA safety campaign that lists a Mack Pinnacle (pi/pn), most recent first, with the model years each one covers.

  1. Lugs/nuts/bolts/studs (wheels) Do not drive

    NHTSA 26V351000 Reported 644 vehicles potentially affected Mack Trucks, Inc.

    Mack Trucks, Inc. (Mack) is recalling certain 2026 Anthem (AN), 2026-2027 Pioneer PR (4), Pinnacle (PI/PN), Granite (GR), and 2027 Anthem AN (4) vehicles. The wheel lug nuts may loosen and allow the wheel to detach.

    Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect the wheel and hub mating surfaces, remove any masking material, and replace any worn components if necessary,…

    Model years: 2026, 2027

  2. Anchorage (seat belts)

    NHTSA 25V666000 Reported 15,841 vehicles potentially affected Mack Trucks, Inc.

    Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard…

    Remedy: Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle…

    Model years: 2025

  3. Reservoir/tank (service brakes)

    NHTSA 25V026000 Reported 21 vehicles potentially affected Mack Trucks, Inc.

    Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Pinnacle (PI/PN) trucks. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

    Remedy: Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed February 10, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall…

    Model years: 2024

  4. Software (electrical system) and service brakes, hydraulic: control unit/module

    NHTSA 24V792000 Reported 59,338 vehicles potentially affected Mack Trucks, Inc.

    Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

    Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

    Model years: 2020, 2021, 2022, 2023, 2024, 2025

  5. Critical fasteners (seats) and critical fasteners (seat belts)

    NHTSA 24V567000 Reported 242 vehicles potentially affected Mack Trucks, Inc.

    Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Anthem, Granite, and Pinnacle vehicles equipped with RollTek driver's seat assemblies. The seat pedestal and seat belt attachment may have been improperly tightened.

    Remedy: Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177.…

    Model years: 2024

  6. Steering

    NHTSA 23V899000 Reported 284 vehicles potentially affected Mack Trucks, Inc.

    Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem, Pinnacle, and Terrapro vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.

    Remedy: Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for…

    Model years: 2024

  7. Electronic stability control (esc)

    NHTSA 23V691000 Reported 13 vehicles potentially affected Mack Trucks, Inc.

    Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem and Pinnacle vehicles. A software programming error may cause the electronic stability control (ESC) to be inoperative.

    Remedy: Dealers will reprogram the control unit software, free of charge. Owner notification letters are expected to be mailed December 3, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for…

    Model years: 2024

  8. Steering

    NHTSA 22V401000 Reported 5,644 vehicles potentially affected Mack Trucks, Inc.

    Mack Trucks, Inc. (Mack) is recalling certain 2021-22 Granite, Anthem, LR, Pinnacle, and Terrapro tractor trailers. The steering gears may have been assembled incorrectly, which can cause the gear to fracture.

    Remedy: Dealers will replace the steering gear, free of charge. Owner notification letters were mailed on July 29, 2022. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0437.

    Model years: 2021, 2022

  9. Wheels and hub (wheels)

    NHTSA 21V416000 Reported 307 vehicles potentially affected Mack Trucks, Inc.

    Mack Trucks, Inc. (Mack) is recalling certain 2021-2022 Anthem, Granite, and Pinnacle vehicles. The hubcap compression spring can cause the hubcap to separate.

    Remedy: Dealers will remove the hubcap, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0425.

    Model years: 2021, 2022

  10. Software (electronic stability control (esc))

    NHTSA 21V233000 Reported 557 vehicles potentially affected Mack Trucks, Inc.

    Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor…

    Remedy: Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this…

    Model years: 2018, 2019, 2020, 2021, 2022

  11. Exterior lighting

    NHTSA 19V209000 Reported 43 vehicles potentially affected Mack Trucks, Inc.

    Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem and Pinnacle trucks. The conspicuity reflectors at the back of the cab may be blocked by the exhaust system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

    Remedy: Mack has notified owners, and dealers will install additional reflectors on the back of the cab, free of charge. The recall began April 10, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's…

    Model years: 2020

  12. Exterior (visibility)

    NHTSA 19V054000 Reported 3,906 vehicles potentially affected Mack Trucks, Inc.

    Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.

    Remedy: Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.

    Model years: 2019, 2020

  13. Steering

    NHTSA 18V778000 Reported 169 vehicles potentially affected Mack Trucks, Inc.

    Mack Trucks, Inc. (Mack) is recalling certain 2019 Mack Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The pinch bolt on the upper steering shaft may not have been tightened, possibly resulting in the steering shaft separating and causing a loss of steering.

    Remedy: Mack will notify owners, and dealers will inspect the vehicles for any loose pinch bolts, correcting the vehicles as necessary, free of charge. The recall began November 30, 2018. Owners may contact Mack customer…

    Model years: 2019

  14. Interior lighting and 3 other components

    NHTSA 18V152000 Reported 135 vehicles potentially affected Mack Trucks, Inc.

    Mack Trucks, Inc. (Mack) is recalling certain 2018 Anthem (AN), Granite (GU), and Pinnacle (CXU, PI) trucks. An electrical overload condition may cause the light control module (LCM) to fail, resulting in the loss of the exterior lighting, interior dashboard lighting, and the windshield wipers.

    Remedy: Mack will notify owners, and dealers will replace and reprogram the LCM, free of charge. The recall began on March 23, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is…

    Model years: 2018

Other Mack models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.