2024 Kia Sorento Recalls, Complaints & Specs
2 safety recalls list the 2024 Kia Sorento, and owners have filed 42 complaints with NHTSA. Check your own VIN below.
2 safety recalls for the 2024 Kia Sorento
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Software (electrical system) and 2 other components
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…
Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
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Electrical system: wiring
Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
Remedy: Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's…
42 owner complaints filed with NHTSA
Owners of the 2024 Kia Sorento have filed 42 complaints with NHTSA; 4 describe a crash and 1 describe a fire. Reports cite 4 injuries and 0 deaths. The average mileage at failure in those reports is 21,654 miles. Complaints peaked in 2025 with 21 filed that year.
Most-reported components
What owners are reporting
“Delayed Shifting: Noticeable delay when shifting from park to drive or reverse. Slipping Gears: Slipping out of gear unexpectedly. Rough Shifting: A rough or jerky shifting Warning Lights: The check e”
Owner complaint to NHTSA, October 5, 2026 · Power train
“The cars battery drained precipitously. Was able to sit and recharge. Took it to dealership. There were several code issues P033500 and P040500 among others. In discussion it seems that it might have”
Owner complaint to NHTSA, September 18, 2026 · Engine
Fuel economy and specs
EPA ratings for the 2024 Kia Sorento (Sorento AWD, Sorento FWD, Sorento Hybrid AWD, Sorento Hybrid FWD, …). Ranges cover every tested configuration.
| Combined | 23–37 mpg |
|---|---|
| City / Highway | 20–39 / 27–35 |
| Fuel | Regular, Regular Gas and Electricity |
| EPA class | Small Sport Utility Vehicle 2WD, Small Sport Utility Vehicle 4WD |
| Engine | 4 cyl, 1.6/2.5 L |
| Transmission | Automatic (AM-S6); Automatic (AM-S8); Automatic (S8) |
Compare Kia Sorento model years
Recall and complaint counts for every Kia Sorento model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2003 Kia Sorento | 1 | 305 |
| 2004 Kia Sorento | 0 | 220 |
| 2005 Kia Sorento | 0 | 307 |
| 2006 Kia Sorento | 1 | 242 |
| 2007 Kia Sorento | 4 | 154 |
| 2008 Kia Sorento | 3 | 217 |
| 2009 Kia Sorento | 2 | 55 |
| 2010 Kia Sorento | 1 | 3 |
| 2011 Kia Sorento | 7 | 1,519 |
| 2012 Kia Sorento | 5 | 880 |
| 2013 Kia Sorento | 5 | 981 |
| 2014 Kia Sorento | 6 | 988 |
| 2015 Kia Sorento | 3 | 751 |
| 2016 Kia Sorento | 8 | 1,254 |
| 2017 Kia Sorento | 4 | 804 |
| 2018 Kia Sorento | 3 | 255 |
| 2019 Kia Sorento | 2 | 428 |
| 2020 Kia Sorento | 1 | 136 |
| 2021 Kia Sorento | 4 | 250 |
| 2022 Kia Sorento | 6 | 190 |
| 2023 Kia Sorento | 3 | 122 |
| 2024 Kia Sorento | 2 | 42 |
| 2025 Kia Sorento | 3 | 75 |
| 2026 Kia Sorento | 2 | 5 |
Checking a specific 2024 Kia Sorento
How do I know if my 2024 Kia Sorento has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 2 campaigns currently list the 2024 Kia Sorento; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Kia dealer with your VIN and the NHTSA campaign number (for example 24V287000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Kia models
- Optima7,512 complaints
- Soul5,553 complaints
- Sportage4,699 complaints
- Forte2,553 complaints
- Sedona2,410 complaints
- Telluride2,026 complaints
- Sephia1,705 complaints
- Rio1,291 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.