2020 Jeep Cherokee Recalls, Complaints & Specs
3 safety recalls list the 2020 Jeep Cherokee, and owners have filed 316 complaints with NHTSA. Check your own VIN below.
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3 safety recalls for the 2020 Jeep Cherokee
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Power train
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety…
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Camera (back over prevention)
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the…
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1,…
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Rack (steering) and pinion shaft (steering)
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this…
316 owner complaints filed with NHTSA
Owners of the 2020 Jeep Cherokee have filed 316 complaints with NHTSA; 9 describe a crash and 7 describe a fire. Reports cite 9 injuries and 0 deaths. The average mileage at failure in those reports is 49,546 miles. Complaints peaked in 2026 with 105 filed that year.
Most-reported components
What owners are reporting
“Took my vehicle in for service a second time for warning light about 4 wheel drive needing service. I was told ptu is bad and that it’s a jeep problem. Saw there was a recall 40 D My VIN isn’t showing”
Owner complaint to NHTSA, October 6, 2026 · Power train
“Engine light comes on, whenever you attempt to accelerate from a stop (like a traffic light), the vehicle will coast into the intersection, causing a traffic hazard. It has done this multiple times. A”
Owner complaint to NHTSA, October 5, 2026 · Engine
Fuel economy and specs
EPA ratings for the 2020 Jeep Cherokee (Cherokee 4WD, Cherokee 4WD Active Drive II, Cherokee FWD, Cherokee Trailhawk 4WD). Ranges cover every tested configuration.
| Combined | 21–26 mpg |
|---|---|
| City / Highway | 18–23 / 24–31 |
| Fuel | Regular |
| EPA class | Small Sport Utility Vehicle 2WD, Small Sport Utility Vehicle 4WD |
| Engine | 4/6 cyl, 2/2.4/3.2 L |
| Transmission | Automatic 9-spd |
Compare Jeep Cherokee model years
Recall and complaint counts for every Jeep Cherokee model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 1973 Jeep Cherokee | 0 | 1 |
| 1974 Jeep Cherokee | 3 | 0 |
| 1975 Jeep Cherokee | 5 | 0 |
| 1976 Jeep Cherokee | 4 | 0 |
| 1977 Jeep Cherokee | 1 | 0 |
| 1978 Jeep Cherokee | 2 | 1 |
| 1979 Jeep Cherokee | 2 | 0 |
| 1980 Jeep Cherokee | 3 | 1 |
| 1981 Jeep Cherokee | 2 | 1 |
| 1982 Jeep Cherokee | 2 | 0 |
| 1983 Jeep Cherokee | 1 | 0 |
| 1984 Jeep Cherokee | 3 | 7 |
| 1985 Jeep Cherokee | 3 | 17 |
| 1986 Jeep Cherokee | 4 | 21 |
| 1987 Jeep Cherokee | 5 | 57 |
| 1988 Jeep Cherokee | 0 | 97 |
| 1989 Jeep Cherokee | 3 | 191 |
| 1990 Jeep Cherokee | 5 | 270 |
| 1991 Jeep Cherokee | 5 | 233 |
| 1992 Jeep Cherokee | 1 | 113 |
| 1993 Jeep Cherokee | 3 | 418 |
| 1994 Jeep Cherokee | 5 | 519 |
| 1995 Jeep Cherokee | 6 | 608 |
| 1996 Jeep Cherokee | 6 | 447 |
| 1997 Jeep Cherokee | 4 | 390 |
| 1998 Jeep Cherokee | 5 | 399 |
| 1999 Jeep Cherokee | 2 | 366 |
| 2000 Jeep Cherokee | 1 | 369 |
| 2001 Jeep Cherokee | 2 | 229 |
| 2006 Jeep Cherokee | 0 | 17 |
| 2014 Jeep Cherokee | 13 | 2,648 |
| 2015 Jeep Cherokee | 11 | 1,789 |
| 2016 Jeep Cherokee | 9 | 1,409 |
| 2017 Jeep Cherokee | 6 | 1,336 |
| 2018 Jeep Cherokee | 7 | 687 |
| 2019 Jeep Cherokee | 11 | 1,653 |
| 2020 Jeep Cherokee | 3 | 316 |
| 2021 Jeep Cherokee | 4 | 168 |
| 2022 Jeep Cherokee | 3 | 51 |
| 2023 Jeep Cherokee | 1 | 3 |
| 2026 Jeep Cherokee | 4 | 6 |
Checking a specific 2020 Jeep Cherokee
How do I know if my 2020 Jeep Cherokee has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 3 campaigns currently list the 2020 Jeep Cherokee; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Jeep dealer with your VIN and the NHTSA campaign number (for example 19V637000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Jeep models
- Grand Cherokee29,093 complaints
- Wrangler15,984 complaints
- Liberty8,881 complaints
- Compass3,705 complaints
- Patriot2,790 complaints
- Commander2,752 complaints
- Renegade2,202 complaints
- Wrangler 4-DR 4X41,366 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.