2020 Ford Transit Connect Recalls, Complaints & Specs
8 safety recalls list the 2020 Ford Transit Connect, and owners have filed 32 complaints with NHTSA. Check your own VIN below.
8 safety recalls for the 2020 Ford Transit Connect
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Software (back over prevention)
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024…
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is…
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Power train: control module (tcm/pcm/tecm)
Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles previously repaired incorrectly under recall number 20V-636. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay engine cooling and result in engine overheating.
Remedy: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for…
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Shift linkage/cable/rod (power train) and gear position indication (prndl) (power train)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1,…
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Windshield (visibility)
Ford Motor Company (Ford) is recalling certain 2016 and 2020 Transit Connect vehicles. The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure.
Remedy: Dealers will inspect the windshield and, if necessary, remove and reinstall the windshield, free of charge. Owner notification letters were mailed on May 11, 2022. Owners may contact Ford customer service at…
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Shift linkage/cable/rod (power train) and gear position indication (prndl) (power train)
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332.…
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Inflator module (air bags)
Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
Remedy: Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at…
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Power train: control module (tcm/pcm/tecm) and cooling system (engine and engine cooling)
Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine…
Remedy: Ford will notify owners, and dealers will update the PCM software, free of charge. The recall began November 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S60.
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Automatic transmission (power train)
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this…
32 owner complaints filed with NHTSA
Owners of the 2020 Ford Transit Connect have filed 32 complaints with NHTSA; 2 describe a crash and 2 describe a fire. The average mileage at failure in those reports is 39,369 miles. Complaints peaked in 2025 with 7 filed that year.
Most-reported components
What owners are reporting
“The contact owns a 2020 Ford Transit Connect. The contact stated that while attempting to pull into a parking lot, the brakes locked up. There was no warning light illuminated. The contact stated that”
Owner complaint to NHTSA, September 1, 2026 · Service brakes, hydraulic
“Intermittent Electronic issues are: 1) Rear view backup camera malfunction. Works sporadically. Camera some times clear as bell, and stays on when in drive moving forward. Other days camera fails to b”
Owner complaint to NHTSA, July 21, 2026 · Electrical system
Fuel economy and specs
EPA ratings for the 2020 Ford Transit Connect (Transit Connect USPS, Transit Connect Van 2WD, Transit Connect Van FFV, Transit Connect Wagon LWB FFV, …). Ranges cover every tested configuration.
| Combined | 22–26 mpg |
|---|---|
| City / Highway | 20–24 / 26–29 |
| Fuel | Gasoline or E85, Regular |
| EPA class | Special Purpose Vehicle 2WD |
| Engine | 4 cyl, 2/2.5 L |
| Transmission | Automatic (S6); Automatic (S8) |
Compare Ford Transit Connect model years
Recall and complaint counts for every Ford Transit Connect model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2010 Ford Transit Connect | 2 | 42 |
| 2011 Ford Transit Connect | 1 | 24 |
| 2012 Ford Transit Connect | 1 | 26 |
| 2013 Ford Transit Connect | 4 | 32 |
| 2014 Ford Transit Connect | 15 | 127 |
| 2015 Ford Transit Connect | 10 | 66 |
| 2016 Ford Transit Connect | 10 | 104 |
| 2017 Ford Transit Connect | 6 | 28 |
| 2018 Ford Transit Connect | 6 | 22 |
| 2019 Ford Transit Connect | 8 | 51 |
| 2020 Ford Transit Connect | 8 | 32 |
| 2021 Ford Transit Connect | 4 | 9 |
| 2022 Ford Transit Connect | 1 | 6 |
| 2023 Ford Transit Connect | 0 | 1 |
Checking a specific 2020 Ford Transit Connect
How do I know if my 2020 Ford Transit Connect has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 8 campaigns currently list the 2020 Ford Transit Connect; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Ford dealer with your VIN and the NHTSA campaign number (for example 20V550000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Ford models
- F-15037,961 complaints
- Explorer34,566 complaints
- Escape27,430 complaints
- Fusion22,405 complaints
- Focus22,096 complaints
- Taurus18,159 complaints
- Windstar14,158 complaints
- Edge14,065 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.