2020 Ford Explorer Hybrid Recalls, Complaints & Specs
1 safety recall lists the 2020 Ford Explorer Hybrid, and owners have filed 2 complaints with NHTSA. Check your own VIN below.
1 safety recall for the 2020 Ford Explorer Hybrid
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Axle assembly (power train) and driveshaft (power train)
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Remedy: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed…
2 owner complaints filed with NHTSA
Owners of the 2020 Ford Explorer Hybrid have filed 2 complaints with NHTSA; 1 describe a fire. Complaints peaked in 2020 with 1 filed that year.
Most-reported components
What owners are reporting
“I was driving the vehicle through a neighborhood and there was a clunk noise and it sounded like my brakes were metal on metal. I stopped to ensure my brakes were okay. Then I continued to drive home”
Owner complaint to NHTSA, April 18, 2026 · Power train
“Tl* the contact owns a 2020 ford explorer. The contact stated that while the vehicle was at the independent mechanic shop making necessary repairs for the police department. Without warning the vehicl”
Owner complaint to NHTSA, December 14, 2020 · Unknown or other
Fuel economy and specs
EPA ratings for the 2020 Ford Explorer (Explorer AWD, Explorer FFV AWD, Explorer HEV AWD, Explorer HEV RWD, …). Ranges cover every tested configuration.
| Combined | 19–28 mpg |
|---|---|
| City / Highway | 16–27 / 23–29 |
| Fuel | Gasoline or E85, Regular |
| EPA class | Standard Sport Utility Vehicle 2WD, Standard Sport Utility Vehicle 4WD |
| Engine | 4/6 cyl, 2.3/3/3.3 L |
| Transmission | Automatic (S10) |
Compare Ford Explorer Hybrid model years
Recall and complaint counts for every Ford Explorer Hybrid model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2020 Ford Explorer Hybrid | 1 | 2 |
| 2021 Ford Explorer Hybrid | 1 | 7 |
| 2022 Ford Explorer Hybrid | 1 | 1 |
| 2023 Ford Explorer Hybrid | 0 | 2 |
| 2025 Ford Explorer Hybrid | 2 | 2 |
| 2026 Ford Explorer Hybrid | 1 | 0 |
| 2027 Ford Explorer Hybrid | 1 | 0 |
Checking a specific 2020 Ford Explorer Hybrid
How do I know if my 2020 Ford Explorer Hybrid has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 1 campaign currently lists the 2020 Ford Explorer Hybrid; your car may already have been repaired under it.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Ford dealer with your VIN and the NHTSA campaign number (for example 22V255000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Ford models
- F-15037,961 complaints
- Explorer34,566 complaints
- Escape27,430 complaints
- Fusion22,405 complaints
- Focus22,096 complaints
- Taurus18,159 complaints
- Windstar14,158 complaints
- Edge14,065 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.