2020 Ford Escape Hybrid Recalls, Complaints & Specs
1 safety recall lists the 2020 Ford Escape Hybrid, and owners have filed 288 complaints with NHTSA. Check your own VIN below.
1 safety recall for the 2020 Ford Escape Hybrid
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Power train: control module (tcm/pcm/tecm)
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Remedy: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.…
288 owner complaints filed with NHTSA
Owners of the 2020 Ford Escape Hybrid have filed 288 complaints with NHTSA; 1 describe a crash and 1 describe a fire. Reports cite 5 injuries and 0 deaths. The average mileage at failure in those reports is 33,546 miles. Complaints peaked in 2023 with 109 filed that year.
Most-reported components
What owners are reporting
“Brought vehicle in for Manufacturer Recall Number26C11 NHTSA Recall Number26V123 During the recall, the reprogramming procedure was unsuccessful and left my APIM non-operational. Fremont Ford returned”
Owner complaint to NHTSA, September 16, 2026 · Unknown or other
“The thin metal gear shift dial has peeled extensively beginning in 2022 leaving RAZOR SHARP edges that cause constant skin lacerations as it's impossible to change gears and not to touch the sharp edg”
Owner complaint to NHTSA, August 29, 2026 · Unknown or other
Fuel economy and specs
EPA ratings for the 2020 Ford Escape (Escape AWD, Escape AWD HEV, Escape FWD, Escape FWD HEV, …). Ranges cover every tested configuration.
| Combined | 26–41 mpg |
|---|---|
| City / Highway | 23–44 / 31–38 |
| Fuel | Regular, Regular Gas and Electricity |
| EPA class | Small Sport Utility Vehicle 2WD, Small Sport Utility Vehicle 4WD |
| Engine | 3/4 cyl, 1.5/2/2.5 L |
| Transmission | Automatic (S8); Automatic (variable gear ratios); Automatic 8-spd |
Compare Ford Escape Hybrid model years
Recall and complaint counts for every Ford Escape Hybrid model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2005 Ford Escape Hybrid | 0 | 178 |
| 2006 Ford Escape Hybrid | 0 | 219 |
| 2007 Ford Escape Hybrid | 0 | 124 |
| 2008 Ford Escape Hybrid | 0 | 443 |
| 2009 Ford Escape Hybrid | 0 | 153 |
| 2010 Ford Escape Hybrid | 0 | 59 |
| 2011 Ford Escape Hybrid | 0 | 37 |
| 2012 Ford Escape Hybrid | 0 | 15 |
| 2013 Ford Escape Hybrid | 0 | 5 |
| 2020 Ford Escape Hybrid | 1 | 288 |
| 2021 Ford Escape Hybrid | 1 | 124 |
| 2022 Ford Escape Hybrid | 0 | 68 |
| 2023 Ford Escape Hybrid | 0 | 23 |
| 2024 Ford Escape Hybrid | 0 | 4 |
| 2025 Ford Escape Hybrid | 0 | 1 |
Checking a specific 2020 Ford Escape Hybrid
How do I know if my 2020 Ford Escape Hybrid has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 1 campaign currently lists the 2020 Ford Escape Hybrid; your car may already have been repaired under it.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Ford dealer with your VIN and the NHTSA campaign number (for example 25V881000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Ford models
- F-15037,961 complaints
- Explorer34,566 complaints
- Escape27,430 complaints
- Fusion22,405 complaints
- Focus22,096 complaints
- Taurus18,159 complaints
- Windstar14,158 complaints
- Edge14,065 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.