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2020 Custom Truck & Body Works Ford F-550 Recalls, Complaints & Specs

3 safety recalls list the 2020 Custom Truck & Body Works Ford F-550. Check your own VIN below.

3
safety recalls
0
owner complaints to NHTSA

3 safety recalls for the 2020 Custom Truck & Body Works Ford F-550

Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.

  1. Electrical system: wiring

    NHTSA 25V329000 Reported 3 vehicles potentially affected Custom Truck And Body Works

    Custom Truck and Body Works (Custom Truck) is recalling certain 2020 Ford F-550 vehicles equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.

    Remedy: Custom Truck will work with Weldon to update the firmware, free of charge. All vehicles were repaired. Owners may contact Custom Truck customer service at 1-888-712-2963 or Weldon Division of Akron Brass customer…

  2. Electrical system: wiring

    NHTSA 24V347000 Reported 1 vehicles potentially affected Custom Truck And Body Works

    Custom Truck and Body Works (Custom Truck) is recalling one 2020 Ford F550 vehicle equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.

    Remedy: Custom Truck will update the firmware, free of charge. The owner notification letter was to be mailed May 17, 2024. Owners may contact Custom Truck customer service at 1-888-712-2963.

  3. Instrument cluster/panel (electrical system)

    NHTSA 21V408000 Reported 990 vehicles potentially affected Custom Truck And Body Works

    Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

    Remedy: Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.

No owner complaints on file

NHTSA has no owner complaints on file for the 2020 Custom Truck & Body Works Ford F-550. For context, the average model year in NHTSA's database has dozens; a zero can mean a reliable vehicle, a rare one, or both.

Compare Custom Truck & Body Works Ford F-550 model years

Recall and complaint counts for every Custom Truck & Body Works Ford F-550 model year in NHTSA's database.

Model yearRecallsComplaints
2016 Custom Truck & Body Works Ford F-55010
2020 Custom Truck & Body Works Ford F-55030

Checking a specific 2020 Custom Truck & Body Works Ford F-550

How do I know if my 2020 Custom Truck & Body Works Ford F-550 has an open recall?

Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 3 campaigns currently list the 2020 Custom Truck & Body Works Ford F-550; your car may already have been repaired under some of them.

Is the recall repair free?

Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Custom Truck & Body Works dealer with your VIN and the NHTSA campaign number (for example 21V408000).

What is the difference between a recall and a complaint?

A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.

Other Custom Truck & Body Works models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.