NHTSA Recall 21V408000: Instrument cluster/panel (electrical system)
Custom Truck And Body Works reported this safety recall to NHTSA on , covering an estimated 990 vehicles. It affects 2020 Custom Truck & Body Works Ford F-550.
| NHTSA campaign | 21V408000 |
|---|---|
| Component | ELECTRICAL SYSTEM › INSTRUMENT CLUSTER/PANEL |
| Report received | June 1, 2021 |
| Owner notification | June 1, 2021 |
| Initiated by | Manufacturer |
Defect
Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
Safety risk
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
Remedy
Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 21V408000
| Make and model | Model years |
|---|---|
| Custom Truck & Body Works Ford F-550 | 2020 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.