NHTSA Recall 20V351000: Glass, side/rear (visibility)
Keystone RV Company reported this safety recall to NHTSA on , covering an estimated 428 vehicles. It affects 8 models including the Crossroads Redwood.
| NHTSA campaign | 20V351000 |
|---|---|
| Manufacturer campaign | 20-375 |
| Component | VISIBILITY › GLASS, SIDE/REAR |
| Report received | June 12, 2020 |
| Owner notification | July 24, 2020 |
| Initiated by | Manufacturer |
Defect
Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
Safety risk
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Remedy
Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 20V351000
| Make and model | Model years |
|---|---|
| Crossroads Redwood | 2020 |
| Dutchmen Voltage | 2020 |
| Keystone Alpine | 2020 |
| Keystone Avalanche | 2020 |
| Keystone Fuzion | 2020 |
| Keystone Laredo | 2020 |
| Keystone Montana | 2020 |
| Keystone Raptor | 2020 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.