2020 Chrysler Pacifica Recalls, Complaints & Specs
5 safety recalls list the 2020 Chrysler Pacifica, and owners have filed 170 complaints with NHTSA. At least one recall carries a do-not-drive or park-outside advisory. Check your own VIN below.
5 safety recalls for the 2020 Chrysler Pacifica
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Traction battery (electrical system) Park outside
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition,…
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Unspecified component (equipment adaptive/mobility)
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall…
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
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Curtain (air bags)
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact…
Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for…
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Inverter (hybrid propulsion system) and connectors/plugs/receptacles (electrical system)
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and…
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Camera (back over prevention)
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the…
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1,…
170 owner complaints filed with NHTSA
Owners of the 2020 Chrysler Pacifica have filed 170 complaints with NHTSA; 7 describe a crash and 3 describe a fire. Reports cite 10 injuries and 0 deaths. The average mileage at failure in those reports is 43,434 miles. Complaints peaked in 2024 with 40 filed that year.
Most-reported components
What owners are reporting
“I took my 2020 Chrysler Pacifica Hybrid (VIN: [XXX]) to Sames Bastrop Chrysler Dodge Jeep Ram in [XXX], to have Safety Recall 52D performed on the high-voltage battery. Prior to bringing the van in, t”
Owner complaint to NHTSA, September 14, 2026 · Electrical system
“I was about to pull out into a main road with my 3 kids in the car, and my steering wheel locked up and became impossible to drive, had to quickly reverse and could not make it home. I then received a”
Owner complaint to NHTSA, September 13, 2026 · Steering
Fuel economy and specs
EPA ratings for the 2020 Chrysler Pacifica (Pacifica AWD, Pacifica Hybrid). Ranges cover every tested configuration.
| Combined | 20–30 mpg |
|---|---|
| City / Highway | 17–29 / 25–30 |
| Fuel | Regular, Regular Gas and Electricity |
| EPA class | Minivan - 2WD, Minivan - 4WD |
| Engine | 6 cyl, 3.6 L |
| Transmission | Automatic (variable gear ratios); Automatic 9-spd |
Compare Chrysler Pacifica model years
Recall and complaint counts for every Chrysler Pacifica model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2003 Chrysler Pacifica | 0 | 1 |
| 2004 Chrysler Pacifica | 2 | 896 |
| 2005 Chrysler Pacifica | 2 | 1,244 |
| 2006 Chrysler Pacifica | 1 | 726 |
| 2007 Chrysler Pacifica | 0 | 326 |
| 2008 Chrysler Pacifica | 0 | 102 |
| 2016 Chrysler Pacifica | 0 | 2 |
| 2017 Chrysler Pacifica | 11 | 1,525 |
| 2018 Chrysler Pacifica | 12 | 877 |
| 2019 Chrysler Pacifica | 7 | 313 |
| 2020 Chrysler Pacifica | 5 | 170 |
| 2021 Chrysler Pacifica | 7 | 374 |
| 2022 Chrysler Pacifica | 10 | 214 |
| 2023 Chrysler Pacifica | 14 | 154 |
| 2024 Chrysler Pacifica | 11 | 44 |
| 2025 Chrysler Pacifica | 9 | 28 |
| 2026 Chrysler Pacifica | 5 | 11 |
| 2027 Chrysler Pacifica | 1 | 1 |
Checking a specific 2020 Chrysler Pacifica
How do I know if my 2020 Chrysler Pacifica has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 5 campaigns currently list the 2020 Chrysler Pacifica; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Chrysler dealer with your VIN and the NHTSA campaign number (for example 20V191000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Chrysler models
- Town and Country13,517 complaints
- 3004,925 complaints
- 2004,187 complaints
- Sebring2,833 complaints
- Pt Cruiser2,524 complaints
- Concorde2,217 complaints
- 300C1,258 complaints
- Lhs968 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.