2020 Audi Q5 Recalls, Complaints & Specs
6 safety recalls list the 2020 Audi Q5, and owners have filed 25 complaints with NHTSA. Check your own VIN below.
6 safety recalls for the 2020 Audi Q5
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Onboard (electrical system)
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may…
Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable…
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Tires and non-powered axle assembly (suspension)
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5…
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi…
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Body (structure) and body control module/bcm (electrical system)
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
Remedy: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer…
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Non-powered axle assembly (suspension)
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5…
Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number…
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Seats
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Remedy: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer…
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Body (structure)
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
Remedy: Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at…
25 owner complaints filed with NHTSA
Owners of the 2020 Audi Q5 have filed 25 complaints with NHTSA; 3 describe a crash and 1 describe a fire. Reports cite 3 injuries and 0 deaths. The average mileage at failure in those reports is 1,870 miles. Complaints peaked in 2022 with 5 filed that year.
Most-reported components
What owners are reporting
“On September 2, 2026, I purchased a used 2020 Audi Q5 with disclosed Lemon Law Buyback title branding. Approximately two hours after taking delivery, the vehicle began exhibiting a pronounced vibratio”
Owner complaint to NHTSA, September 4, 2026 · Power train
“Electrical system failure due to water in the spare tire & battery well, purchased key fob, 2 auto batteries unable to program fob due to non compatible 1st battery, info display contact dealer, had t”
Owner complaint to NHTSA, August 21, 2026 · Electrical system
Fuel economy and specs
EPA ratings for the 2020 Audi Q5. Ranges cover every tested configuration.
| Combined | 24–27 mpg |
|---|---|
| City / Highway | 22–25 / 28–29 |
| Fuel | Premium, Premium and Electricity |
| EPA class | Small Sport Utility Vehicle 4WD |
| Engine | 4 cyl, 2 L |
| Transmission | Automatic (AM-S7); Automatic (S7) |
Compare Audi Q5 model years
Recall and complaint counts for every Audi Q5 model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2008 Audi Q5 | 1 | 0 |
| 2009 Audi Q5 | 6 | 31 |
| 2010 Audi Q5 | 4 | 100 |
| 2011 Audi Q5 | 5 | 143 |
| 2012 Audi Q5 | 6 | 168 |
| 2013 Audi Q5 | 5 | 89 |
| 2014 Audi Q5 | 5 | 105 |
| 2015 Audi Q5 | 6 | 99 |
| 2016 Audi Q5 | 5 | 77 |
| 2017 Audi Q5 | 5 | 42 |
| 2018 Audi Q5 | 6 | 207 |
| 2019 Audi Q5 | 5 | 52 |
| 2020 Audi Q5 | 6 | 25 |
| 2021 Audi Q5 | 8 | 74 |
| 2022 Audi Q5 | 4 | 22 |
| 2023 Audi Q5 | 5 | 43 |
| 2024 Audi Q5 | 4 | 20 |
| 2025 Audi Q5 | 1 | 42 |
| 2026 Audi Q5 | 0 | 3 |
Checking a specific 2020 Audi Q5
How do I know if my 2020 Audi Q5 has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 6 campaigns currently list the 2020 Audi Q5; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Audi dealer with your VIN and the NHTSA campaign number (for example 19V737000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Audi models
- A42,895 complaints
- A61,658 complaints
- Q71,047 complaints
- A3731 complaints
- S4588 complaints
- A5325 complaints
- TT319 complaints
- A4 Allroad252 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.