NHTSA Recall 20V505000: Seats
Volkswagen Group of America, Inc. reported this safety recall to NHTSA on , covering an estimated 5,376 vehicles. It affects 6 models including the Audi Q5.
| NHTSA campaign | 20V505000 |
|---|---|
| Manufacturer campaign | 72L1, 72K8, 72K9 |
| Component | SEATS |
| Report received | August 26, 2020 |
| Owner notification | September 11, 2020 |
| Initiated by | Manufacturer |
Defect
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Safety risk
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Remedy
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 20V505000
| Make and model | Model years |
|---|---|
| Audi Q5 | 2020 |
| Audi SQ5 | 2020 |
| Volkswagen Atlas | 2021 |
| Volkswagen Atlas Cross Sport | 2020 |
| Volkswagen Jetta | 2020 |
| Volkswagen Tiguan | 2020 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.