2013 Zero Xu Recalls, Complaints & Specs
2 safety recalls list the 2013 Zero Xu. Check your own VIN below.
2 safety recalls for the 2013 Zero Xu
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Software (electrical system)
Zero Motorcycles Inc. (Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.
Remedy: Zero will notify owners, and dealers will update the controller firmware, free of charge. The recall is expected to begin in mid-January 2014. Owners may contact Zero at 1-888-786-9376.
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12v/24v/48v battery (electrical system)
Zero Motorcycles Inc. (Zero) is recalling certain model year 2013 FX motorcycles manufactured January 28, 2013, through May 21, 2013; and model year 2013 XU motorcycles manufactured January 16, 2013, through May 20, 2013. A manufacturing defect with the sealant material in the battery may allow water to penetrate the battery and contact…
Remedy: Zero will notify owners and dealers will replace the battery modules, free of charge. The recall began on June 26, 2013. Owners may contact Zero motorcycles at 1-888-786-9376.
No owner complaints on file
NHTSA has no owner complaints on file for the 2013 Zero Xu. For context, the average model year in NHTSA's database has dozens; a zero can mean a reliable vehicle, a rare one, or both.
Compare Zero Xu model years
Recall and complaint counts for every Zero Xu model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2011 Zero Xu | 1 | 0 |
| 2013 Zero Xu | 2 | 0 |
Checking a specific 2013 Zero Xu
How do I know if my 2013 Zero Xu has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 2 campaigns currently list the 2013 Zero Xu; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Zero dealer with your VIN and the NHTSA campaign number (for example 13V257000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Zero models
- S6 complaints
- Ds5 complaints
- Fx4 complaints
- SR3 complaints
- Dsr2 complaints
- Sr/s2 complaints
- Sr/f1 complaints
- X1 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.