2017 Thor Palazzo Recalls, Complaints & Specs
4 safety recalls list the 2017 Thor Palazzo, and owners have filed 2 complaints with NHTSA. Check your own VIN below.
4 safety recalls for the 2017 Thor Palazzo
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Turn signal (exterior lighting) and 2 other components
Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals…
Remedy: The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification…
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Equipment
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher…
Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde…
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Labels (equipment)
Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles…
Remedy: TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.
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Labels (equipment)
Thor Motor Coach (TMC) is recalling certain 2017 Palazzo 36.1 and 36.3 motorhomes. The Federal certification label on these vehicles indicates an incorrect front tire rim size. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Remedy: TMC will notify owners and will provide corrected replacement labels, free of charge. The recall began on June 2, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000133.
2 owner complaints filed with NHTSA
Owners of the 2017 Thor Palazzo have filed 2 complaints with NHTSA. The average mileage at failure in those reports is 9,000 miles. Complaints peaked in 2018 with 1 filed that year.
Most-reported components
What owners are reporting
“We purchased a 2017 thor palazzo 36.1 motor home in jan 2017. Saw that a trim ring was put on the floor of the rear bath. We assumed this was for access to the rear diesel engine. We discovered that a”
Owner complaint to NHTSA, March 10, 2019 · Engine
“Locking mechanism on entry door stuck in locked position. I had to go to dealer and have service department open the door. Passengers may not be able to exit in an emergency. Vehicle was stationary.”
Owner complaint to NHTSA, July 10, 2018 · Structure
Compare Thor Palazzo model years
Recall and complaint counts for every Thor Palazzo model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2015 Thor Palazzo | 4 | 2 |
| 2016 Thor Palazzo | 4 | 5 |
| 2017 Thor Palazzo | 4 | 2 |
| 2018 Thor Palazzo | 3 | 0 |
| 2019 Thor Palazzo | 3 | 1 |
Checking a specific 2017 Thor Palazzo
How do I know if my 2017 Thor Palazzo has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 4 campaigns currently list the 2017 Thor Palazzo; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Thor dealer with your VIN and the NHTSA campaign number (for example 17V238000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Thor models
- Dutchmen9 complaints
- Residency7 complaints
- Chateau6 complaints
- Aerolite4 complaints
- Sport Utility4 complaints
- Windsport4 complaints
- Citation3 complaints
- Hurricane2 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.