2011 Thor Motor Coach Serrano Recalls, Complaints & Specs
3 safety recalls list the 2011 Thor Motor Coach Serrano, and owners have filed 2 complaints with NHTSA. Check your own VIN below.
3 safety recalls for the 2011 Thor Motor Coach Serrano
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Equipment
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher…
Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde…
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Electrical system
Thor Motor Coach (TMC) is recalling certain 2010-2011 Hurricane, and 2011 Serrano and Windsport motorhomes. The affected vehicles are wired to be powered by a generator and are equipped with an Iota ITS-50R transfer switch that may fail when exposed to elevated electrical loads and used in higher temperatures.
Remedy: TMC will notify owners, and dealers will replace the Iota ITS-50R transfer switch with a transfer switch from another manufacturer, free of charge. The recall began on September 7, 2017. Owners may contact TMC customer…
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Electrical system
Thor Motor Coach (Thor) is recalling certain model year 2006-2013 Windsport, model year 2006-2010 Magellan, model year 2007-2013 Hurricane, model year 2009-2013 Serrano and model year 2011-2013 A.C.E motorhomes. The motorhomes are equipped with an RV Custom Products Battery Control Center (BCC) which may experience a failure while the…
Remedy: Thor will notify owners, and dealers will rewire the BCC free of charge. The recall began on July 30, 2013. Customers may contact Thor at 1-877-855-2867. Thor's recall campaign number is RC000077.
2 owner complaints filed with NHTSA
Owners of the 2011 Thor Motor Coach Serrano have filed 2 complaints with NHTSA; 1 describe a fire. The average mileage at failure in those reports is 14,000 miles. Complaints peaked in 2017 with 1 filed that year.
Most-reported components
What owners are reporting
“Tl* the contact owns a 2011 thor serrano. While the vehicle was stationary, the transfer switch located under the bed compartment failed and an odor of smoke was detected. The contact's husband smelle”
Owner complaint to NHTSA, July 26, 2018 · Electrical system
“Tl* the contact owns a 2011 thor serrano 31x. While driving 50 MPH, the instrument panel lights shut off and the vehicle stalled without warning. The vehicle restarted itself within three seconds. In”
Owner complaint to NHTSA, July 6, 2017 · Engine
Compare Thor Motor Coach Serrano model years
Recall and complaint counts for every Thor Motor Coach Serrano model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2009 Thor Motor Coach Serrano | 2 | 0 |
| 2010 Thor Motor Coach Serrano | 2 | 0 |
| 2011 Thor Motor Coach Serrano | 3 | 2 |
| 2012 Thor Motor Coach Serrano | 2 | 0 |
| 2013 Thor Motor Coach Serrano | 2 | 0 |
Checking a specific 2011 Thor Motor Coach Serrano
How do I know if my 2011 Thor Motor Coach Serrano has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 3 campaigns currently list the 2011 Thor Motor Coach Serrano; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Thor Motor Coach dealer with your VIN and the NHTSA campaign number (for example 13V265000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Thor Motor Coach models
- Windsport44 complaints
- Hurricane43 complaints
- Palazzo43 complaints
- Ace35 complaints
- Challenger33 complaints
- Outlaw26 complaints
- Miramar25 complaints
- Four Winds23 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.