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2020 Thor Motor Coach Palazzo Recalls, Complaints & Specs

1 safety recall lists the 2020 Thor Motor Coach Palazzo, and owners have filed 3 complaints with NHTSA. Check your own VIN below.

1
safety recall
3
owner complaints to NHTSA

1 safety recall for the 2020 Thor Motor Coach Palazzo

Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.

  1. Recreational vehicle/trailer (equipment)

    NHTSA 19V504000 Reported 1,554 vehicles potentially affected Thor Motor Coach

    Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.

    Remedy: TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this…

3 owner complaints filed with NHTSA

Owners of the 2020 Thor Motor Coach Palazzo have filed 3 complaints with NHTSA. The average mileage at failure in those reports is 15,000 miles. Complaints peaked in 2021 with 1 filed that year.

Most-reported components

What owners are reporting

“The EATON Power Distribution Modual P\N A66-05172-00 (S\N 18108065) in my motorhome was in a recall associated with the failed rear tail lights, rear turn signals, brack lights, running lights and fai”

Owner complaint to NHTSA, September 18, 2024 · Electrical system

“The contact owns a 2020 Thor Palazzo built on a 2020 Freightliner X line chassis. The contact stated that while driving approximately 55 MPH during a storm, the air brakes system alarm illuminated. Th”

Owner complaint to NHTSA, February 21, 2023 · Service brakes

Compare Thor Motor Coach Palazzo model years

Recall and complaint counts for every Thor Motor Coach Palazzo model year in NHTSA's database.

Model yearRecallsComplaints
2013 Thor Motor Coach Palazzo48
2014 Thor Motor Coach Palazzo47
2015 Thor Motor Coach Palazzo10
2016 Thor Motor Coach Palazzo12
2017 Thor Motor Coach Palazzo26
2018 Thor Motor Coach Palazzo312
2019 Thor Motor Coach Palazzo41
2020 Thor Motor Coach Palazzo13
2021 Thor Motor Coach Palazzo20
2022 Thor Motor Coach Palazzo14
2023 Thor Motor Coach Palazzo10

Checking a specific 2020 Thor Motor Coach Palazzo

How do I know if my 2020 Thor Motor Coach Palazzo has an open recall?

Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 1 campaign currently lists the 2020 Thor Motor Coach Palazzo; your car may already have been repaired under it.

Is the recall repair free?

Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Thor Motor Coach dealer with your VIN and the NHTSA campaign number (for example 19V504000).

What is the difference between a recall and a complaint?

A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.

Other Thor Motor Coach models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.