Thomas School Bus Recalls & Complaints by Model Year
NHTSA lists 22 safety recalls and 21 owner complaints across 28 model years of the Thomas School Bus (1977–2011). The most-complained-about year is 1998.
Pick your Thomas School Bus model year
- 1977
- 1978
- 1979
- 1980
- 1981
- 1982
- 1983
- 1984
- 1985
- 1986
- 1987
- 1988
- 1989
- 1990
- 1991
- 1992
- 1993
- 1994
- 1995
- 1996
- 1997
- 1998
- 1999
- 2002
- 2004
- 2009
- 2010
- 2011
| Model year | Recalls | Complaints |
|---|---|---|
| 2011 Thomas School Bus | 0 | 2 |
| 2010 Thomas School Bus | 0 | 2 |
| 2009 Thomas School Bus | 0 | 3 |
| 2004 Thomas School Bus | 1 | 1 |
| 2002 Thomas School Bus | 0 | 2 |
| 1999 Thomas School Bus | 0 | 3 |
| 1998 Thomas School Bus | 0 | 5 |
| 1997 Thomas School Bus | 0 | 1 |
| 1996 Thomas School Bus | 2 | 2 |
| 1995 Thomas School Bus | 2 | 0 |
| 1994 Thomas School Bus | 4 | 0 |
| 1993 Thomas School Bus | 4 | 0 |
| 1992 Thomas School Bus | 10 | 0 |
| 1991 Thomas School Bus | 11 | 0 |
| 1990 Thomas School Bus | 12 | 0 |
| 1989 Thomas School Bus | 9 | 0 |
| 1988 Thomas School Bus | 8 | 0 |
| 1987 Thomas School Bus | 6 | 0 |
| 1986 Thomas School Bus | 6 | 0 |
| 1985 Thomas School Bus | 6 | 0 |
| 1984 Thomas School Bus | 4 | 0 |
| 1983 Thomas School Bus | 4 | 0 |
| 1982 Thomas School Bus | 4 | 0 |
| 1981 Thomas School Bus | 4 | 0 |
| 1980 Thomas School Bus | 4 | 0 |
| 1979 Thomas School Bus | 3 | 0 |
| 1978 Thomas School Bus | 3 | 0 |
| 1977 Thomas School Bus | 3 | 0 |
What Thomas School Bus owners complain about
Across all model years, owners have filed 21 complaints with NHTSA. The 1998 model year has the most, with 5.
All Thomas School Bus recalls (22)
Every NHTSA safety campaign that lists a Thomas School Bus, most recent first, with the model years each one covers.
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Suspension
Certain freightliner trucks and thomas school buses equipped with holland/neway air suspension systems, a transverse beam casting may fracture under normal loads. If a casting breaks when the vehicle is traveling on a roadway there is the potential for pieces of the casting to become projectiles and the suspension's transverse beam may…
Remedy: Dealers will inspect and replace the defective transverse beam assemblies. The recall began for thomas built owners on february 10, 2006; and for freightliner owners on april 14, 2006. Owners may contact freightliner…
Model years: 2004
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Body (structure)
The door hinges were not shielded and can snag exiting children's clothing or accessories.
Remedy: Dealers will install hinge pads to prevent the snagging of passenger's clothing.
Model years: 1977, 1978, 1979, 1980, 1981, 1982, 1983, 1984, 1985, 1986, 1987, 1988, 1989, 1990, 1991, 1992, 1993, 1994, 1995, 1996
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Body (structure)
The fasteners used to secure the mounting foot of either forward or rearward handrails could be installed in such a manner as to allow the possibility that the nut used in NHTSA's handrail inspection procedure will catch between the fasteners.
Remedy: Replace or reposition the handrails to stop clothing from becoming caught.
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Body (structure)
Passenger's clothing can unknowingly become caught in the handrails at bus doors when exiting the bus.
Remedy: Replace or reposition the handrails to stop clothing from being caught.
Model years: 1977, 1978, 1979, 1980, 1981, 1982, 1983, 1984, 1985, 1986, 1987, 1988, 1989, 1990, 1991, 1992
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Latch (latches/locks/linkages)
The hole in the bolt portion of the vandalock was drilled in an incorrect location, allowing the pin to be inserted with the bolt in the locked position while bypassing the starter interlock. This can result in the engine starting system operating while the emergency exit door is locked. This does not meet the requirements of FMVSS no.…
Remedy: Dealers will rivet a metal shield to the vandalock cover to prevent pin insertion in the event that the pin hole has been incorrectly located.
Model years: 1994
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Alternator/generator/regulator (electrical system)
A cable installed to temporarily bypass the neutral switch to enable the engine to be started was not removed at delivery. The cable allows the bus to be started while in a forward or reverse drive gear.
Remedy: Dealers will remove the temporary cable and install a new relay.
Model years: 1994
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Labels (equipment)
A decal warning of the potential danger in using starting fluid to start the engine was omitted.
Remedy: Customers will be sent warning decals and installation instructions.
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Body (structure)
Passengers clothing can unknowingly become caught in the handrails at bus doors when exiting the bus.
Remedy: Replace or reposition the handrails to stop clothing from becoming caught.
Model years: 1977, 1978, 1979, 1980, 1981, 1982, 1983, 1984, 1985, 1986, 1987, 1988, 1989, 1990, 1991, 1992
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Seats
The safety belt anchorage bolts do not comply with the requirements of FMVSS 210, "seat belt assembly anchorages". The seat anchorages could not maintain load of 5,000 lbs for 10 seconds.
Remedy: Replace the anchorage bolts with bolts of a larger diameter, which meet the load requirements of FMVSS 210.
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Glass, side/rear (visibility)
The current production stationary window assemblies allow the glass to disengage from the rubber and/or frame.
Remedy: Install two retaining clips at each non-complying window.
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Seats
Incorrect screws were used to attach the plywood seat back to the seat frame.
Remedy: Remove incorrect screws attaching the plywood back to the seat frame and install proper screws.
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Hoses, lines/piping, and fittings (service brakes)
A brake air line plumbing error causes the spring brakes to be applied without brake application when the air pressure in the primary tank drops to a level which automatically activates the spring brake system.
Remedy: Replace and reroute air brake hose to comply with FMVSS 121.
Model years: 1992
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Glass, side/rear (visibility)
The center actuator that releases two catches via two pull rods can become non-functional from poor or improper maintenance, lack of lubrication, corrosion, or a combination all three causes.
Remedy: Remove the old center actuator and install an improved actuator.
Model years: 1980, 1981, 1982, 1983, 1984, 1985, 1986, 1987, 1988, 1989, 1990, 1991, 1992
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Glass, side/rear (visibility)
Release handle for rear push out window is not located in area required by s5.2.3.1(b) of FMVSS 217.
Remedy: Install new interior handle assembly to meet specifications.
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Fuel pump (fuel system)
The fuel shut-off solenoid in the cummins 6c engine may be faulty, causing spontaneous interruption of fuel flow to the engine during normal operation. This results in loss of power to driving wheels, power steering, and other power assisted operating systems.
Remedy: Where necessary, replace the solenoid spring, adjust solenoid, replace wires, and verify maximum power requirements to the solenoid.
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Connection (steering)
The steering linkage (drag link) between the steering gear pitman arm and the steering arm on the axle may have been improperly fastened.
Remedy: Install correct pins and properly tighten the castellated nuts.
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Seats
Some of the special fasteners attaching the seats to the floor tracks are of substandard quality and are not capable of holding the seat to the floor.
Remedy: Replace substandard fasteners with new fasteners.
Model years: 1991
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Anchorage (seat belts)
Driver's safety belt is too short to meet length requirements of FMVSS 209.
Remedy: Replace the belt assembly with a compliant version.
Model years: 1990
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Seats
The seat do not comply with energy absorption requirements of FMVSS 222.
Remedy: Install new foldup seats with appropriate fasteners.
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Anchorage (seat belts)
The combination of type 2 elr seat belt and suspension type driver's seat causes safety belt cinching which becomes severe enough to distract or hinder driver from normal operation of bus.
Remedy: Install seat belt that incorporates some anti-cinching features and a new set of tether straps for suspension seat.
Model years: 1990
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Anchorage (seat belts)
Upper anchorage of type 2 safety belt installed at the driver's seating position is not within the specified range as required by FMVSS 210.
Remedy: Install reinforcing channel assuring that belts are within specified range.
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Recliner (seats)
The adjustable seat back structure and tilt mechanism may not withstand rearward force required by FMVSS 207.
Remedy: Install new seat back structure and tilt mechanism assembly that complies with standard.
Model years: 1989
Other Thomas models
- Thomas11 complaints
- Bus7 complaints
- Mvp EF7 complaints
- Saf-T-Liner5 complaints
- C23 complaints
- FS-653 complaints
- CL1002 complaints
- Conventional2 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.