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2004 Sprinter 3500 Recalls, Complaints & Specs

1 safety recall lists the 2004 Sprinter 3500, and owners have filed 2 complaints with NHTSA. Check your own VIN below.

1
safety recall
2
owner complaints to NHTSA

1 safety recall for the 2004 Sprinter 3500

Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.

  1. Equipment adaptive/mobility

    NHTSA 08V387000 Reported 465 vehicles potentially affected DAIMLER BUSES NORTH CAROLINA

    Daimler buses is recalling 465 my 2004-2008 sprinter 2500 and 3500 buses equipped with ricon platform style wheelchair lifts. These lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "platform lift systems for motor vehicles." the anti-stow interlock may not detect the presence of a wheelchair…

    Remedy: Daimler buses is working with ricon to correct the wheelchair lifts (please see 07e097). Owners may contact ricon at 1-800-322-2884 or daimler buses at 1-905-403-7807.

2 owner complaints filed with NHTSA

Owners of the 2004 Sprinter 3500 have filed 2 complaints with NHTSA. The average mileage at failure in those reports is 175,000 miles. Complaints peaked in 2005 with 1 filed that year.

Most-reported components

What owners are reporting

“After the recall, the OBD ii can only be accessed by a dodge dealer. The OBD ii port will not connect to a smog technicians equipment so the vehicle cannot be smogged.*dt*jb”

Owner complaint to NHTSA, March 28, 2020 · Unknown or other

“Brake failure without warning rotor disk split from hub replace rotor disk- we own 5 sprinters- this has happen on 3 with low miles - the calipers exert too much force on the very thin rotors- they sp”

Owner complaint to NHTSA, November 28, 2005 · Service brakes, hydraulic

Compare Sprinter 3500 model years

Recall and complaint counts for every Sprinter 3500 model year in NHTSA's database.

Model yearRecallsComplaints
2003 Sprinter 350022
2004 Sprinter 350012
2005 Sprinter 3500214
2006 Sprinter 3500421
2007 Sprinter 350021
2008 Sprinter 350016
2010 Sprinter 350003
2011 Sprinter 350010

Checking a specific 2004 Sprinter 3500

How do I know if my 2004 Sprinter 3500 has an open recall?

Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 1 campaign currently lists the 2004 Sprinter 3500; your car may already have been repaired under it.

Is the recall repair free?

Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Sprinter dealer with your VIN and the NHTSA campaign number (for example 08V387000).

What is the difference between a recall and a complaint?

A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.

Other Sprinter models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.