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NHTSA Recall 23V890000: Wheelchair lift/ramp (equipment adaptive/mobility)

Volvo Bus Corporation reported this safety recall to NHTSA on , covering an estimated 193 vehicles. It affects 2013–2021 Volvo Bus 9700.

193
vehicles potentially affected
1
model affected
2024
owners notified (September 16)
NHTSA campaign23V890000
Manufacturer campaignSR24-81
ComponentEQUIPMENT ADAPTIVE/MOBILITY › WHEELCHAIR LIFT/RAMP
Report receivedDecember 22, 2023
Owner notificationSeptember 16, 2024
Initiated byManufacturer

Defect

Volvo Bus Corporation (Volvo Bus) is recalling certain 2013-2021 9700 buses. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

Safety risk

Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

Remedy

Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2043. Volvo Bus number for this recall is SR24-81.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles covered by recall 23V890000

Make and modelModel years
Volvo Bus 97002013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.