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NHTSA Recall 04V562000: Equipment adaptive/mobility

MOBILITY WORKS reported this safety recall to NHTSA on , covering an estimated 1,660 vehicles. It affects 18 models including the Chrysler 1500.

1,660
vehicles potentially affected
18
models affected
NHTSA campaign04V562000
Manufacturer campaign04E-058
ComponentEQUIPMENT ADAPTIVE/MOBILITY
Report receivedNovember 26, 2004
Initiated byNHTSA Office of Defects Investigation

Defect

On certain vans equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.

Safety risk

In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries to a wheelchair occupant.

Remedy

Dealers will inspect and replace the wheelchair securement retractors as necessary. Sure-lok will handle the repairs for this campaign. Owners should contact sure-lock at 1-908-231-1804 or mobilityworks at 1-800-769-8267.

Notes

Sure-lok recall no. 04e-058.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-DOT (1-888-327-4236).

Vehicles covered by recall 04V562000

Make and modelModel years
Chrysler 15001997, 1998, 1999, 2000, 2001, 2002, 2003, 2004
Chrysler 25001997, 1998, 1999, 2000, 2001, 2002, 2003, 2004
Chrysler 35001997, 1998, 1999, 2000, 2001, 2002, 2003, 2004
Ford E-2502004
Ford E-3502004
Ford E1501997, 1998, 1999, 2000, 2004
Ford E2501997, 1998, 1999, 2000
Ford E3501997, 1998, 1999, 2000
GMC 15001997, 1998, 1999, 2000
GMC 25001997, 1998, 1999, 2000
GMC 35001997, 2003, 2004
GMC Sierra 15002001, 2002, 2003, 2004
GMC Sierra 25002004
GMC Sierra 35001998, 1999, 2000, 2001, 2002
Mobilityworks Ford E1502001, 2002, 2003
Mobilityworks Ford E2502001, 2002, 2003
Mobilityworks Ford E3502001, 2002, 2003
Mobilityworks GMC 25002001, 2002, 2003

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.