2011 Mercedes-Benz Sprinter 2500 Recalls, Complaints & Specs
4 safety recalls list the 2011 Mercedes-Benz Sprinter 2500, and owners have filed 14 complaints with NHTSA. Check your own VIN below.
4 safety recalls for the 2011 Mercedes-Benz Sprinter 2500
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
-
Inflator module (air bags)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment…
Remedy: DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall…
-
Inflator module (air bags)
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July…
Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall…
-
Seat belts
Mercedes-benz is recalling certain model year 2008-2011 2500 and 3500 sprinter vehicles equipped with an optional three-seat bench in the passenger compartment. The seat benches in the second seating row may have been equipped with safety belts that do not meet the minimum requirements of federal motor vehicle safety standard 208,…
Remedy: Mercedes-benz will inspect and replace any seat belt assemblies that do not meet the requirements free of charge. The safety recall began on july 15, 2011. Owners may contact mercedes-benz at 843-695-5000.
-
Equipment
Sprinter is recalling certain model year 2010-2011 freightliner 2500 sprinter and mercedes-benz sprinter vehicles equipped with an emergency exit window. The adhesive bond between the glass and the hinge on the top of the window may loosen.
Remedy: Dealers will replace the emergency exit window if necessary free of charge. The safety recall began on february 11, 2011. Owners may contact sprinter at 1-201-573-0600.
14 owner complaints filed with NHTSA
Owners of the 2011 Mercedes-Benz Sprinter 2500 have filed 14 complaints with NHTSA. The average mileage at failure in those reports is 25,047 miles. Complaints peaked in 2014 with 4 filed that year.
Most-reported components
What owners are reporting
“Takata recall: have been receiving recall notices about years (first recall april 2016). Made several appointments to replace, but they were out when i arrived. Currently i've had an air bag on order”
Owner complaint to NHTSA, September 6, 2018 · Air bags
“Tl* takata recall. The contact owns a 2011 mercedes-benz sprinter 2500. The contact received notification of NHTSA campaign number: 16v077000 (air bags); however, the parts to do the repair were unava”
Owner complaint to NHTSA, October 12, 2017 · Air bags
Compare Mercedes-Benz Sprinter 2500 model years
Recall and complaint counts for every Mercedes-Benz Sprinter 2500 model year in NHTSA's database.
Checking a specific 2011 Mercedes-Benz Sprinter 2500
How do I know if my 2011 Mercedes-Benz Sprinter 2500 has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 4 campaigns currently list the 2011 Mercedes-Benz Sprinter 2500; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Mercedes-Benz dealer with your VIN and the NHTSA campaign number (for example 10V642000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Mercedes-Benz models
- C3003,469 complaints
- E3502,170 complaints
- E3201,164 complaints
- ML350952 complaints
- GLK350904 complaints
- ML320742 complaints
- C250726 complaints
- C230657 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.