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2020 Mercedes-Benz S 560 E Recalls, Complaints & Specs

1 safety recall lists the 2020 Mercedes-Benz S 560 E, and owners have filed 1 complaint with NHTSA. Check your own VIN below.

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safety recall
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owner complaint to NHTSA

1 safety recall for the 2020 Mercedes-Benz S 560 E

Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.

  1. Software (electrical system) and auto crash notification (communication)

    NHTSA 21V058000 Reported 1,292,258 vehicles potentially affected Mercedes-Benz USA, LLC

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the…

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer…

1 owner complaint filed with NHTSA

Owners of the 2020 Mercedes-Benz S 560 E have filed 1 complaint with NHTSA. The average mileage at failure in those reports is 29,100 miles. Complaints peaked in 2024 with 1 filed that year.

Most-reported components

What owners are reporting

“The contact owns a 2020 Mercedes-Benz S 560. The contact stated while driving 10 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where the warning light was clear”

Owner complaint to NHTSA, July 22, 2024 · Engine

Compare Mercedes-Benz S 560 E model years

Recall and complaint counts for every Mercedes-Benz S 560 E model year in NHTSA's database.

Model yearRecallsComplaints
2019 Mercedes-Benz S 560 E14
2020 Mercedes-Benz S 560 E11

Checking a specific 2020 Mercedes-Benz S 560 E

How do I know if my 2020 Mercedes-Benz S 560 E has an open recall?

Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 1 campaign currently lists the 2020 Mercedes-Benz S 560 E; your car may already have been repaired under it.

Is the recall repair free?

Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Mercedes-Benz dealer with your VIN and the NHTSA campaign number (for example 21V058000).

What is the difference between a recall and a complaint?

A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.

Other Mercedes-Benz models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.